Ok

Ok

Wonderful staff

Wonderful staff

Property is very old, beds are as hard as a rock, staff are rude and unhelpful, swimming pool makes your skin & clothes turn yellow, spa is cold. Bed makes a lot of noise and makes for a terrible sleep

Property is very old, beds are as hard as a rock, staff are rude and unhelpful, swimming pool makes your skin & clothes turn yellow, spa is cold. Bed makes a lot of noise and makes for a terrible sleep

I cannot rate TOO harshly because I knew what I was getting into when booking it and seeing the reviews. I do think many of the poor reviews are from people thinking they were getting some resort property. However, with that being said, the pictures posted by the property are not a good representation, check out google maps street view for a more realistic image. We loved that it was so close to Patong Beach as we are young and love the business and accessibility to bars, restaurants, etc. However we found it odd that the hotel has an entire separate building down an alley, which seemed to be empty other than the rooftop pool. When the front desk lady showed us to where it is, I was very confused as to what was going on there. Anyways, my biggest gripe about my stay was the fact that we, quite literally, woke up in pain each morning as the “mattresses”, are box springs. I am not one to stay in the hotel a lot on vacation, but a comfortable bed is a must and by my last night, I was almost in (happy) tears thinking about sleeping in a different bed. The best part of this property is the distance to the beach, and the nice woman with glasses that was at the front desk for most of our stay. I have also never had to wait while they inspect my room before check out, but I guess since they didn’t have us put down a credit card at check in, this is somewhat fair. The elevator also was out for part of our trip which would have been frustrating if we had to carry our bags up and down.

I cannot rate TOO harshly because I knew what I was getting into when booking it and seeing the reviews. I do think many of the poor reviews are from people thinking they were getting some resort property. However, with that being said, the pictures posted by the property are not a good representation, check out google maps street view for a more realistic image. We loved that it was so close to Patong Beach as we are young and love the business and accessibility to bars, restaurants, etc. However we found it odd that the hotel has an entire separate building down an alley, which seemed to be empty other than the rooftop pool. When the front desk lady showed us to where it is, I was very confused as to what was going on there. Anyways, my biggest gripe about my stay was the fact that we, quite literally, woke up in pain each morning as the “mattresses”, are box springs. I am not one to stay in the hotel a lot on vacation, but a comfortable bed is a must and by my last night, I was almost in (happy) tears thinking about sleeping in a different bed. The best part of this property is the distance to the beach, and the nice woman with glasses that was at the front desk for most of our stay. I have also never had to wait while they inspect my room before check out, but I guess since they didn’t have us put down a credit card at check in, this is somewhat fair. The elevator also was out for part of our trip which would have been frustrating if we had to carry our bags up and down.

The staff were great managed a quick room upgrade after original room aircon was noisy and only for a few extra $

The staff were great managed a quick room upgrade after original room aircon was noisy and only for a few extra $

Nice hotel

Nice hotel

Very good

Very good

The front desk staff were incredible, did not like hotel, horrible access, too many stairs

The front desk staff were incredible, did not like hotel, horrible access, too many stairs

Nice place to stay. Only issue was the rooms are on various levels and u have to carry your bags. Eg. My room was on level 2, had to catch the lift to level 4 then Dow the stairs to level 2. With 2 big bags. Total inconvenience. Our room was nice and clean. Only stayed 1 night so didn't use any of the facilities

Nice place to stay. Only issue was the rooms are on various levels and u have to carry your bags. Eg. My room was on level 2, had to catch the lift to level 4 then Dow the stairs to level 2. With 2 big bags. Total inconvenience. Our room was nice and clean. Only stayed 1 night so didn't use any of the facilities

Pretty decent place to stay

Pretty decent place to stay

The shower was no warm, staff was friendly. Close enough to walk anywhere

The shower was no warm, staff was friendly. Close enough to walk anywhere

Staff was good but its thailand most people here are nice and friendly, that aside the room was really dated and had a smell.

Staff was good but its thailand most people here are nice and friendly, that aside the room was really dated and had a smell.

The hotel front shown when you book is not the property that you stay at, it’s the hotel down the street. Reception is basically in a 7/11. The building we stayed in is next door in an alley way with zero security and the door is always open(propped open). Our safe didn’t work. Beds were super uncomfortable and hard. Phuket in general is a huge let down and this hotel didn’t make it any better. We left a day early.

The hotel front shown when you book is not the property that you stay at, it’s the hotel down the street. Reception is basically in a 7/11. The building we stayed in is next door in an alley way with zero security and the door is always open(propped open). Our safe didn’t work. Beds were super uncomfortable and hard. Phuket in general is a huge let down and this hotel didn’t make it any better. We left a day early.

It is close to the beach and an easy walk to restaurants and shops. They have a pool on the roof of a nearby building. There is a hot tub on the roof that does not work. There was no hot water the first couple of days. They sent a repair crew to fix it and they tore out the bathroom wall leaving me without a bathroom and getting construction dust on everything. They eventually moved me to another room. The staff is young and friendly but not as helpful as you could hope for.

It is close to the beach and an easy walk to restaurants and shops. They have a pool on the roof of a nearby building. There is a hot tub on the roof that does not work. There was no hot water the first couple of days. They sent a repair crew to fix it and they tore out the bathroom wall leaving me without a bathroom and getting construction dust on everything. They eventually moved me to another room. The staff is young and friendly but not as helpful as you could hope for.

Hotel shown in Expedia was next door. B1000 collected as deposit was not returned.

Hotel shown in Expedia was next door. B1000 collected as deposit was not returned.

I will Be back

I will Be back