The staff was very friendly! Both elevators had an unpleasant aroma, though.

The staff was very friendly! Both elevators had an unpleasant aroma, though.

All the staff were very friendly and helpful!

All the staff were very friendly and helpful!

Super convenient and very clean

Average

Average

Nice hotel, super nice staff. Quiet, clean and close to 95.

Very clean and cozy for myself, husband and our two fur babies. Stopped for one night on our way to Florida. Able to book a king and request 1st floor so access to take fur babies outside to the bathroom. Staff was friendly and accommodating. Breakfast was delicious.

Nice hotel, super nice staff. Quiet, clean and close to 95.

Very clean and cozy for myself, husband and our two fur babies. Stopped for one night on our way to Florida. Able to book a king and request 1st floor so access to take fur babies outside to the bathroom. Staff was friendly and accommodating. Breakfast was delicious.

Very staff was very kind at check-in. The room was comfortable & plenty big enough for our family of six. Pool was great!

Very staff was very kind at check-in. The room was comfortable & plenty big enough for our family of six. Pool was great!

We actually didn’t check into the hotel. We were supposed to fly out of SAV early Thurs 8/8 but decided to drive home (NJ) instead .

We actually didn’t check into the hotel. We were supposed to fly out of SAV early Thurs 8/8 but decided to drive home (NJ) instead .

Excellent property

Friendly and happy staff.

Friendly and happy staff.

Staff was friendly. Rooms were clean.

Staff was friendly. Rooms were clean.

Ok- this was ridiculously disappointing as a HH member. We arrived early Friday evening just before the dinner hour to a empty front desk and another family who had been standing there for a while waiting to purchase stuff from the market. It took the other mom and I several minutes to find someone and that was only after we both called “hello” and knocked on several doors. When the female desk person finally came out, it turned out one of the male employees had been there sitting on his phone in the lobby! What?! Then to make matters worse, I confirmed with the staff member that the room had a couch bed as we would need it in the king suite. Then we came back from dinner with 2 tired kids and NO linens on the bed- no mattress pad, no sheets, nothing. When I call- the same female staff says- “well, you will just have to come get them youselves?!” I was tired and annoyed, but the icing on the cake- the same male lazy staff member from earlier was dropping off a guest to the room across from us and then was on his phone AGAIN this time listening and laughing at an inappropriate (at best) video with cussing and the N-word as he boarded the elevator with me and another guest! It was horrible. The only saving grace was this mornings staff was wonderful and kind and organized. The breakfast wasn’t stellar compared to other Hilton’s but I suppose grab and go options are all that should be expected by the airport hotel.

Great experience

Ok- this was ridiculously disappointing as a HH member. We arrived early Friday evening just before the dinner hour to a empty front desk and another family who had been standing there for a while waiting to purchase stuff from the market. It took the other mom and I several minutes to find someone and that was only after we both called “hello” and knocked on several doors. When the female desk person finally came out, it turned out one of the male employees had been there sitting on his phone in the lobby! What?! Then to make matters worse, I confirmed with the staff member that the room had a couch bed as we would need it in the king suite. Then we came back from dinner with 2 tired kids and NO linens on the bed- no mattress pad, no sheets, nothing. When I call- the same female staff says- “well, you will just have to come get them youselves?!” I was tired and annoyed, but the icing on the cake- the same male lazy staff member from earlier was dropping off a guest to the room across from us and then was on his phone AGAIN this time listening and laughing at an inappropriate (at best) video with cussing and the N-word as he boarded the elevator with me and another guest! It was horrible. The only saving grace was this mornings staff was wonderful and kind and organized. The breakfast wasn’t stellar compared to other Hilton’s but I suppose grab and go options are all that should be expected by the airport hotel.

Great experience

I loved the hotel and the experience can’t wait to come back

I loved the hotel and the experience can’t wait to come back

All was good

All was good

Front desk agent was wonderful and made it great, check in and check out included.

Front desk agent was wonderful and made it great, check in and check out included.

It was clean. Staff services were great! Will stay again when I come in town..

It was clean. Staff services were great! Will stay again when I come in town..