I’ll start with that some of the employees we came across during breakfast and dinner were good. The room we had has been worn a bit. It wasn’t cleaned daily and even when we asked the cleaning was not the best. The person at the pool named Kenan yelled and cursed at me and family and asked for a receipt for chairs and sun umbrella which you can’t get unless you pay for it. There is a huge food menu however most of the vegetarian stuff they didn’t have. Some of the waiters would say mean things about other guests in Bosnian which is completely unacceptable. Around the hotel is extremely dirty with trash everywhere. One night the waiter put someone’s coke at our table and our son accidentally drank from it, the waiter saw it and proceeded to pour it for someone else. Some of the guests at this hotel also touch everything- you have to almost police the table. It was better when I stayed here two years ago-never again.

I’ll start with that some of the employees we came across during breakfast and dinner were good. The room we had has been worn a bit. It wasn’t cleaned daily and even when we asked the cleaning was not the best. The person at the pool named Kenan yelled and cursed at me and family and asked for a receipt for chairs and sun umbrella which you can’t get unless you pay for it. There is a huge food menu however most of the vegetarian stuff they didn’t have. Some of the waiters would say mean things about other guests in Bosnian which is completely unacceptable. Around the hotel is extremely dirty with trash everywhere. One night the waiter put someone’s coke at our table and our son accidentally drank from it, the waiter saw it and proceeded to pour it for someone else. Some of the guests at this hotel also touch everything- you have to almost police the table. It was better when I stayed here two years ago-never again.

Spa wellness is very good , staff very helpful ,very good rich breakfast

Spa wellness is very good , staff very helpful ,very good rich breakfast

Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay

Its a resort with some time built, it is maintained but shows that years have passed. Staff is excellent and food in breakfast is good variety. Room conditions as for space are huge with the years factor in mind. Its worth the stay

Top Hotel

Top Hotel

Beautiful place to stay!

Excellent breakfast selection, so much on offer!

Excellent breakfast selection, so much on offer!

Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!

Hotel room doesn’t have iron. That’s the only thing that needs to be improved! I highly recommend!

Hotel room doesn’t have iron. That’s the only thing that’s missing! Otherwise, I highly recommend!

Best service and food we ever had! Highly recommend!

Best service and food we ever had! Highly recommend!

Great stay

Great stay

The property and staff were fantastic

The property and staff were fantastic

Not a 5 stars hotel.

Not a 5 stars hotel.

The food in the buffet was very limied and there wasn't much variation on a day to day basis.

The food in the buffet was very limied and there wasn't much variation on a day to day basis.

Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.

Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.

I stayed 7 nights at hotel Hills with my family. Check in was very disappointing. They offer nothing to drink at the reception like other five stars hotels. They will keep your passport for one hour which I couldn’t understand why. No one explained. Reception was also very tiny and crowded. The Breakfast has no taste even though they have big breakfast buffet. Nothing organic which was very disappointing as they call the hotel five star. The staff was somehow nice at the restaurant. The hotel is too crowded and the staff is too busy pleasing outsider guest. There are wedding event every Saturday and Sunday night and all the staff was too busy with wedding guests. Too noisy hotel. People are allowed to Smoke everywhere not ideal place for people with asthma allergies or lungs problems. They offer kids and adults pool to hotel hills guests but keep in mind that you have to pay 7 mark pr. seat in the pool. Don’t expect Cleaning at the pool at all. We are definitely coming to Sarajevo again but will not chose this hotel. We only booked this hotel because of 5 stars. But they have are too far as a five star level. We have stayed in many five stars hotels around the world this was the biggest disappointment.

I stayed 7 nights at hotel Hills with my family. Check in was very disappointing. They offer nothing to drink at the reception like other five stars hotels. They will keep your passport for one hour which I couldn’t understand why. No one explained. Reception was also very tiny and crowded. The Breakfast has no taste even though they have big breakfast buffet. Nothing organic which was very disappointing as they call the hotel five star. The staff was somehow nice at the restaurant. The hotel is too crowded and the staff is too busy pleasing outsider guest. There are wedding event every Saturday and Sunday night and all the staff was too busy with wedding guests. Too noisy hotel. People are allowed to Smoke everywhere not ideal place for people with asthma allergies or lungs problems. They offer kids and adults pool to hotel hills guests but keep in mind that you have to pay 7 mark pr. seat in the pool. Don’t expect Cleaning at the pool at all. We are definitely coming to Sarajevo again but will not chose this hotel. We only booked this hotel because of 5 stars. But they have are too far as a five star level. We have stayed in many five stars hotels around the world this was the biggest disappointment.

Close to the airport; spacious rooms; comfortable beds; clean rooms

Close to the airport; spacious rooms; comfortable beds; clean rooms

This is by far the best Hotel in Sarajevo, breakfast buffet is excellent with lots of options. The staff is super friendly.

This is by far the best Hotel in Sarajevo, breakfast buffet is excellent with lots of options. The staff is super friendly.