The property overall was great but there were some missteps. They changed our room type without telling us, until a few hours before checkin. Upon arrival the front end manager was not very willing to work with us, but ended up giving us $50 of of a 5 day stay and the pool was greener than main river in Ireland on St. Patrick’s day. However, the other staff were way nice, breakfast is on point and the rooms were some of the cleanest I’ve seen to date and I’m a hotel Diva with high standards. Recommend the stay, just know you get one of two views. The Mountains or Walmart.

Always a great stay at Staybridge. Like the cleanliness and of course the included free breakfast

Very clean, felt like home! Everything was well stocked.

Very clean, felt like home! Everything was well stocked.

The person checking us in needed help. He wasn’t the friendliest but we didn’t blame him as he was very busy with no help. We booked a Mountain View room and got a room in the basement with a view of a car wash. Specifically the vacuuming area.

The person checking us in needed help. He wasn’t the friendliest but we didn’t blame him as he was very busy with no help. We booked a Mountain View room and got a room in the basement with a view of a car wash. Specifically the vacuuming area.

Stay was fine.

This hotel is absolutely beautiful! Breakfast was fantastic. One of the first thing i look for in a hotel is the safety and cleanliness! The cleanliness could be a bit better was not horrible, just could have been better! Would recommend to anyone with kids.

This hotel is absolutely beautiful! Breakfast was fantastic. One of the first thing i look for in a hotel is the safety and cleanliness! The cleanliness could be a bit better was not horrible, just could have been better! Would recommend to anyone with kids.

Stay was fine.

Clean and convenient. Great front desk service.

Clean and convenient. Great front desk service.

The manager and all staff was super nice very clean.

The manager and all staff was super nice very clean.

Good place to stay

Good place to stay

Great size for our family of 6! Our room was clean and comfortable!

Great size for our family of 6! Our room was clean and comfortable!

This was a great property to stay at! Clean, friendly staff, breakfast buffet, pool that had a garage door type opening going out to a gated area, so the room didn’t smell so bad of chlorine you had to leave!!! Kids loved it! I loved it. We will definitely stay again when out in the springs.

This was a great property to stay at! Clean, friendly staff, breakfast buffet, pool that had a garage door type opening going out to a gated area, so the room didn’t smell so bad of chlorine you had to leave!!! Kids loved it! I loved it. We will definitely stay again when out in the springs.

Hotel property is nice, clean, good hot breakfast, pool, hot tub. However, we booked a suite for 3 nights with 2 queen beds for my family (1 adult and 2 kids) and they oversold and put us in a room with 1 queen and a pull out sofa. It was very disappointing to have to sleep on a sofa bed for the cost I paid. The hotel staff was unapologetic and did nothing to make it right despite giving them 3 attempts to do so.

Hotel property is nice, clean, good hot breakfast, pool, hot tub. However, we booked a suite for 3 nights with 2 queen beds for my family (1 adult and 2 kids) and they oversold and put us in a room with 1 queen and a pull out sofa. It was very disappointing to have to sleep on a sofa bed for the cost I paid. The hotel staff was unapologetic and did nothing to make it right despite giving them 3 attempts to do so.

Location

Location

Beautiful hotel and excellent service! We stayed in a suite and it was clean, spacious, and comfortable. They clean the rooms daily which is uncommon nowadays and was much appreciated. The breakfast was fantastic with lots of options that changed daily. The pool and hot tub were clean and well maintained. The area was safe and convenient. This was the best hotel I’ve stayed at in a long time!

Beautiful hotel and excellent service! We stayed in a suite and it was clean, spacious, and comfortable. They clean the rooms daily which is uncommon nowadays and was much appreciated. The breakfast was fantastic with lots of options that changed daily. The pool and hot tub were clean and well maintained. The area was safe and convenient. This was the best hotel I’ve stayed at in a long time!

There were positives and negatives with this stay. I made the reservation expecting the room to be a suite. Their definition must be different than mine. It was a larger room with a couch, but there was no division between beds and couch, therefore lights were difficult when kids needed to sleep. The small kitchen was adequate and had basics. The breakfast was nice with several options. The kids enjoyed the pool and hottub at the end of our days. Small issue with service regarding housekeeping. Left a note requesting four towels as four people were staying there. When it did not happen, and front desk was asked about it, their response was "housekeepers do not respond to commands." They said they would make a note of the request. The next time we were left with only 2 towels. I found it very odd because the note was not rude and we were curteous to staff, but it did not seem to be returned.

There were positives and negatives with this stay. I made the reservation expecting the room to be a suite. Their definition must be different than mine. It was a larger room with a couch, but there was no division between beds and couch, therefore lights were difficult when kids needed to sleep. The small kitchen was adequate and had basics. The breakfast was nice with several options. The kids enjoyed the pool and hottub at the end of our days. Small issue with service regarding housekeeping. Left a note requesting four towels as four people were staying there. When it did not happen, and front desk was asked about it, their response was "housekeepers do not respond to commands." They said they would make a note of the request. The next time we were left with only 2 towels. I found it very odd because the note was not rude and we were curteous to staff, but it did not seem to be returned.

comfortable room and good breakfast

comfortable room and good breakfast

It’s was a great hotel. We were very satisfied and will be going back.

It’s was a great hotel. We were very satisfied and will be going back.