Very nice hotel. Staff are great and were very accommodating when I had booked the wrong dates and they were very helpful in fixing that.

Great place to stay, clean, quiet. Underground parking was nice. Highly recommend.

Great place to stay, clean, quiet. Underground parking was nice. Highly recommend.

Quick overnight close to West Edmonton but far enough away from traffic! Quick drive to River Cree Casino. Hotel was beautiful, quiet and the breakfast is amazing!!!!

Quick overnight close to West Edmonton but far enough away from traffic! Quick drive to River Cree Casino. Hotel was beautiful, quiet and the breakfast is amazing!!!!

the hotel and staff were great. some difficulty getting to the location unless you are coming in from the Antony Hendi. gps wants to always take you to the Hendi when coming up or down 170th or 178th but if you turn south off stoney plain at the walmart you can get there behind a couple of other hotels

the hotel and staff were great. some difficulty getting to the location unless you are coming in from the Antony Hendi. gps wants to always take you to the Hendi when coming up or down 170th or 178th but if you turn south off stoney plain at the walmart you can get there behind a couple of other hotels

Great facility. The biggest drawback is that I as a EV client look at hotels that have EV service. And nowhere on their website or on your platform today say that you have to pay for your own charging of your vehicle. I think for them to go and Bring in a third-party company to charge. Their clients is really shady.

Great facility. The biggest drawback is that I as a EV client look at hotels that have EV service. And nowhere on their website or on your platform today say that you have to pay for your own charging of your vehicle. I think for them to go and Bring in a third-party company to charge. Their clients is really shady.

Great service! Clean rooms and quiet- great location

Didn't like the limited access to the location.

Awesome stay 10/10

The staff and service was excellent. Had a crappy/ next to no sleep due to a crappy mattress. The set up the hotel on a lot with two other hotels is a dump idea. Hard to find a parking spot without having to walk to go to your own hotel. The breakfast was good.

The staff and service was excellent. Had a crappy/ next to no sleep due to a crappy mattress. The set up the hotel on a lot with two other hotels is a dump idea. Hard to find a parking spot without having to walk to go to your own hotel. The breakfast was good.

The staff were very friendly and helpful. The room was clean and spacious and the breakfast was amazing. We'll definitely stay again

Property was in very good condition with friendly helpful staff. Will definitely be back

Very clean, friendly staff, excellent breakfast!

I stayed for one night. Room was comfortable and clean. Staff were helpful Lot's of restaurants and shopping complex near by

Property was clean…breakfast was ok…close to food options and the mall

Location was great, close to everything from Edmonton Mall to restaurants. Walmart was an easy walking distance away.

Thanks.

Location was great, close to everything from Edmonton Mall to restaurants. Walmart was an easy walking distance away.

We always stay at this particular hotel every visit to Edmonton.

We always stay at this particular hotel every visit to Edmonton.

Free coffee and breakfast

The front desk clerk when we checked in was accommodating and professional. Great breakfast. Will highly recommend

Free coffee and breakfast

The front desk clerk when we checked in was accommodating and professional. Great breakfast. Will highly recommend

Planning 2 months ahead and talking directly to hotel and confirmed all could and would be accommodated resulted in none of the things arranged or available at time of stay. Staff tried to help but getting what we needed required advanced booking (which we had done but no one at the hotel when booking recorded this information anywhere - no clue why). So had to figure out how to make it work on our own. Terrible bed. I was in pain, no real sleep and had to figure out on our own how to make the bed bearable. Didn’t put in proper shower chair (found out too late I needed to rent one myself), not a roll-in shower. Housekeeping day staff rude and even with instructions from the day manager wouldn’t touch our room. Reg who worked evenings was so helpful and did what day staff were requested to do and didn’t. Night manager very polite, understood problem, tried to help but didn’t have what was needed to sort it out. Overall I would recommend in future if you cannot handle a super soft mattress or need a specific shower chair then this isn’t your hotel. However if you talk with the hotel manager ahead of time and co-ordinate getting a rental bed and mattress from one of the 2 rental companies in Edmonton the accessible room can accommodate this equipment. You can arrange to have the equipment delivered and set up on the day you arrive and removed the day you leave. It just requires a month or 2 planning ahead and coordinating all the logistics yourself.

Planning 2 months ahead and talking directly to hotel and confirmed all could and would be accommodated resulted in none of the things arranged or available at time of stay. Staff tried to help but getting what we needed required advanced booking (which we had done but no one at the hotel when booking recorded this information anywhere - no clue why). So had to figure out how to make it work on our own. Terrible bed. I was in pain, no real sleep and had to figure out on our own how to make the bed bearable. Didn’t put in proper shower chair (found out too late I needed to rent one myself), not a roll-in shower. Housekeeping day staff rude and even with instructions from the day manager wouldn’t touch our room. Reg who worked evenings was so helpful and did what day staff were requested to do and didn’t. Night manager very polite, understood problem, tried to help but didn’t have what was needed to sort it out. Overall I would recommend in future if you cannot handle a super soft mattress or need a specific shower chair then this isn’t your hotel. However if you talk with the hotel manager ahead of time and co-ordinate getting a rental bed and mattress from one of the 2 rental companies in Edmonton the accessible room can accommodate this equipment. You can arrange to have the equipment delivered and set up on the day you arrive and removed the day you leave. It just requires a month or 2 planning ahead and coordinating all the logistics yourself.

Nice clean rooms that are fairly fresh in terms of how new they are, fantastic staff that are friendly and very helpful, great breakfast, and secure underground parking! If there is any “complaint” about this property it would be they need a bit more seating for the breakfast but even then, it was not a big deal. Will absolutely stay again!

I found the hotel to be very clean and the staff to be very nice. However, there is limited staff in the building and at the week that we were staying there there was a lot of other folks from other places as well. The pool area is very small so it was always packed with other families, the hallways were noisy at night as the doors were not soundproof, but I really enjoyed the complementary breakfast in the morning. The selection was great and the staff was always tentative to our needs. There was always someone around to clean tables for oncoming guess. Keeping seen every day on our floor . Highly recommend for families coming to stay in Edmonton very close to the mall however, you can’t walk there. You need to drive there as there are no sidewalks to get to the mall.