I have never write a bad review about a hotel, but I will write so people won’t do my mistake. They didn’t clean our room until 6pm and the other night didn’t clean at all . We ask for towels from the reception and we never got. The hotel looks VERY nice but that’s all . The pool bars are very expensive and so is the spa. The breakfast is ok.

I have never write a bad review about a hotel, but I will write so people won’t do my mistake. They didn’t clean our room until 6pm and the other night didn’t clean at all . We ask for towels from the reception and we never got. The hotel looks VERY nice but that’s all . The pool bars are very expensive and so is the spa. The breakfast is ok.

This resort is very nice but the room service is none existent. Service at the restaurant was very ski except for dinner we had a team of Vassili and Elena very good and attentive

This resort is very nice but the room service is none existent. Service at the restaurant was very ski except for dinner we had a team of Vassili and Elena very good and attentive

We stayed there 3 days , room wasn’t cleaned all days we stayed there.Property is very beautiful, management horrible.

We stayed there 3 days , room wasn’t cleaned all days we stayed there.Property is very beautiful, management horrible.

The resort is lovely, a good selection of sunbathing & pool options. The rooms are modern and comfortable. This resort offers much but fails to deliver. As we were only staying for a short break we booked a deluxe double room with sea view however from our balcony the view was directly into the rooms opposite, to the right was the rear car park and to the left overlooked rooms with private pools. The sea view was visible from the room side windows and the back left corner of the balcony. The resort is currently understaffed which really affects the levels of service. As a 5 star resort I would expect all rooms to be serviced daily - we stayed for 4 nights and our room was not serviced once, even though we illuminated "make up my room" via our rooms digital panel I requested fresh towels at 10am one day, after 2 further calls to reception throughout the day I then raised the issue with the duty manager at almost 8pm before the fresh towels were delivered to our room. The public areas around the pool were not cleared of rubbish throughout the day (nor on one occasion overnight) empty glasses and used towels were generally left until a guest made a request for them to be removed. The a la cart restaurant was closed on 2 of the 4 days that we were there, restricting dining options. Mid June is peak season, any teething problems should have been resolved by now and the service should be sleek... this was simply not the case.

The resort is lovely, a good selection of sunbathing & pool options. The rooms are modern and comfortable. This resort offers much but fails to deliver. As we were only staying for a short break we booked a deluxe double room with sea view however from our balcony the view was directly into the rooms opposite, to the right was the rear car park and to the left overlooked rooms with private pools. The sea view was visible from the room side windows and the back left corner of the balcony. The resort is currently understaffed which really affects the levels of service. As a 5 star resort I would expect all rooms to be serviced daily - we stayed for 4 nights and our room was not serviced once, even though we illuminated "make up my room" via our rooms digital panel I requested fresh towels at 10am one day, after 2 further calls to reception throughout the day I then raised the issue with the duty manager at almost 8pm before the fresh towels were delivered to our room. The public areas around the pool were not cleared of rubbish throughout the day (nor on one occasion overnight) empty glasses and used towels were generally left until a guest made a request for them to be removed. The a la cart restaurant was closed on 2 of the 4 days that we were there, restricting dining options. Mid June is peak season, any teething problems should have been resolved by now and the service should be sleek... this was simply not the case.