Clean, quiet, and feels like home.

Parking was completely filled so front desk advised to park at motel adjacent to hotel

Parking was completely filled so front desk advised to park at motel adjacent to hotel

Placed us in handicap room, water went everywhere when shower was on. Definite slip and fall danger. Horrible experience.

Placed us in handicap room, water went everywhere when shower was on. Definite slip and fall danger. Horrible experience.

It was clean & nice rooms but not enough parking, was told to park next door at Motel 6 or park on the street. I also wonder what goes on there that at 430 in the morning cars coming in & out of there with loads of people??? Reason we know this is we woke up checked parking lot from our room & now parking spaces came available so moved our car back over. I don’t think I would stay again with all this activity going on at a Sunday morning??

It was clean & nice rooms but not enough parking, was told to park next door at Motel 6 or park on the street. I also wonder what goes on there that at 430 in the morning cars coming in & out of there with loads of people??? Reason we know this is we woke up checked parking lot from our room & now parking spaces came available so moved our car back over. I don’t think I would stay again with all this activity going on at a Sunday morning??

We love our room, pool and hot tub.

We love our room, pool and hot tub.

Great place!!

Great place!!

Our stay was really great except for the fact that people are reservations put me down for two days running three days. I had to book an additional day separately, which caused a lot of issues. Then when we moved, we asked them to hold some meat for us because we were gonna use the barbecue which we tested out the day before they lost the meat, it took about an hour to find it. The guy seem like he really didn’t care and then once we got up to the patio, the barbecue wouldn’t like there was two of them both broke very disappointing.

Our stay was really great except for the fact that people are reservations put me down for two days running three days. I had to book an additional day separately, which caused a lot of issues. Then when we moved, we asked them to hold some meat for us because we were gonna use the barbecue which we tested out the day before they lost the meat, it took about an hour to find it. The guy seem like he really didn’t care and then once we got up to the patio, the barbecue wouldn’t like there was two of them both broke very disappointing.

Would stay again

Would stay again

The staff at this hotel was exceptional. Adam deserves an extra "shout out" for going above and beyond to meet my family's needs. He was superb. Thank you!

The staff at this hotel was exceptional. Adam deserves an extra "shout out" for going above and beyond to meet my family's needs. He was superb. Thank you!

Great place to stay. Definitely coming back.

It was a good place to stay

Great place to stay. Definitely coming back.

It was a good place to stay

It's close to the freeway entrances and close to food places.

Pros: Friendly desk staff, plenty of on-site parking with easy access into hotel (both front and back), clean facilities, free books for the kids in the lobby, housekeepers will tidy/refresh your room if you request a day in advance, free breakfast, easy access to freeway, happy hour Wednesday evenings with free snacks. Drawbacks: The pool was a bit too cold and they couldn't adjust the temp, traffic noise at night from the freeway (I used earplugs), free breakfast was not as shown (no waffle machines, always a breakfast burrito bar which my kids didn't care for), ADA accessible rooms have a flat walk-in shower which always let water spill out onto the tile floor which is slippery. Overall, it was a pleasant stay and we really enjoyed having a 2-bed suite with separate kitchen and living room area. Great for a family with kids.

Pros: Friendly desk staff, plenty of on-site parking with easy access into hotel (both front and back), clean facilities, free books for the kids in the lobby, housekeepers will tidy/refresh your room if you request a day in advance, free breakfast, easy access to freeway, happy hour Wednesday evenings with free snacks. Drawbacks: The pool was a bit too cold and they couldn't adjust the temp, traffic noise at night from the freeway (I used earplugs), free breakfast was not as shown (no waffle machines, always a breakfast burrito bar which my kids didn't care for), ADA accessible rooms have a flat walk-in shower which always let water spill out onto the tile floor which is slippery. Overall, it was a pleasant stay and we really enjoyed having a 2-bed suite with separate kitchen and living room area. Great for a family with kids.

Some staff are rude, the only guy who was awesome was Sheldon. I stayed two weeks, I also had multiple instances where the towels were dirty. Also cleaners will knock on doors regardless of whether the privacy sign is on.

Some staff are rude, the only guy who was awesome was Sheldon. I stayed two weeks, I also had multiple instances where the towels were dirty. Also cleaners will knock on doors regardless of whether the privacy sign is on.

I booked 2 one bedroom suites with 2 queen beds in each suite, because of the number of people we had. Instead, they gave me 2 one bedroom suites with 1 king bed each. So, my family of 4 had to share 1 kind bed, which was a disaster. I didn't sleep for 3 nights. In the other room, my elderly uncle had to sleep on the sofa, which left him with an achy back during our entire vacation. What's the worse is that I left several messages for the manager, and never got so much as a courtesy call back. I definitely recommend that you don't stay at this hotel given the poor management and how they treat their guests.

I booked 2 one bedroom suites with 2 queen beds in each suite, because of the number of people we had. Instead, they gave me 2 one bedroom suites with 1 king bed each. So, my family of 4 had to share 1 kind bed, which was a disaster. I didn't sleep for 3 nights. In the other room, my elderly uncle had to sleep on the sofa, which left him with an achy back during our entire vacation. What's the worse is that I left several messages for the manager, and never got so much as a courtesy call back. I definitely recommend that you don't stay at this hotel given the poor management and how they treat their guests.

The air conditioning unit was making a funny sound and the toilet took forever to fill. The computer system was down so the nice gentleman had to check us in manually which took a bit.

The air conditioning unit was making a funny sound and the toilet took forever to fill. The computer system was down so the nice gentleman had to check us in manually which took a bit.

The room was very clean and comfortable. The perfect place to stay the night before surgery in the Bay Area.

The room was very clean and comfortable. The perfect place to stay the night before surgery in the Bay Area.