Overall, the day was fairly average. I arrived about an hour before Before check-in was told that I would need to wait a couple of hours and when I came back to check in and I had to wait about 10 minutes to get the check-in process undertaken as the associate behind the counter was busy on the phone. I have stayed at other hotels in this brand and they have had gluten-free option for breakfast in this location did not have any and I was told by the kitchen staff that they normally do not. The main reason I wanted to stay at this hotel compared to neighboring hotels as they had EV charging available, which I needed for my vehicle. I was very pleased with the charging stations and their accessibility.

great location and friendly service as always when I need to be on campus for work.

great location and friendly service as always when I need to be on campus for work.

Nice upgrades. Large rooms. Nice breakfast

Perfect location for staying for Ohio State game

Stayed overnight for OSU game. Although walkable from the stadium it was 40 minutes away walking. Hotel clean. Staff friendly. Could hear walking above us But good value for the cost

We stayed here to move our freshman son into his dorm at OSU and the staff here are outstanding.

Excellent hotel, rooms clean & well-appointed, comfortable pillows and beds, very friendly and welcoming staff.

The hotel was clean and the staff was friendly. My mom enjoyed the free breakfast. I was here for a medical appointment. Would happily stay again!

The hotel was clean and the staff was friendly. My mom enjoyed the free breakfast. I was here for a medical appointment. Would happily stay again!

The hotel is new and very clean. People were friendly and helpful.

The hotel is new and very clean. People were friendly and helpful.

Great experience at a clean hotel with friendly staff

Great experience at a clean hotel with friendly staff

Front desk staff couldn’t be nicer. Room with two beds was HUGE. Breakfast was standard but adequate. Pool has hot tub! Great stay. Highly recommend!

Every things Excellent love it thank you so much

Every things Excellent love it thank you so much

Great value. Nice rooms. Comfy beds. Good breakfast.

Priya checked us in and was very friendly. She even upgraded our room to give us more space. She went above and beyond to make us feel comfortable and welcome, we’ll definitely be back!

Poor communication about reservation but overall stay was good.

The property was ok. The lobby is small but nice and the decor is modern. The rooms seemed to be updated but very small compared to others we’ve stayed in. We were in a 2 bedroom suite but the first room is as soon as you walk in, so it’s more like a 1 bedroom since there’s no living space. There weren’t many places to sit in the room, just 2 small chairs in the corners. The bathroom walls were banged up and so were the floors. Overall the feel of the room was less than stellar. We decided this would be our last time at a Holiday Inn. Staff was friendly and helpful. When we needed extra towels they provided them quickly. So service was good. The hotel is just a bit dinged up compared to what we’d like. Also when we returned to our hotel the second day our key wasn’t working. The front desk made us another one which didn’t work, then another that did the same. I called the front desk from my cell and they came right up. She tried her master card key which also didn’t work and ended up letting us in with the regular master key. It wasn’t a huge deal since we were checking out the next morning. Just a minor inconvenience of having to wait in the hall with the kids free a long day but it worked out. Like I said, staff was helpful. Hotel just needs work.

Great value. Nice rooms. Comfy beds. Good breakfast.

Poor communication about reservation but overall stay was good.

Priya checked us in and was very friendly. She even upgraded our room to give us more space. She went above and beyond to make us feel comfortable and welcome, we’ll definitely be back!

Very nice property and clean fresh rooms. Close to where i will be going today.

Very nice property and clean fresh rooms. Close to where i will be going today.

The room was attractively furnished and spacious. The fridge, coffee maker and microwave were a real plus! The bed was very comfortable. The room was very clean. Staff was very friendly and the free breakfast was excellent with a lot of choices!

We enjoyed our stay. Didn't like that the bathroom in the 6 person suite is in the king bedroom so everyone has to cut through to use it. No privacy at all.

The room was attractively furnished and spacious. The fridge, coffee maker and microwave were a real plus! The bed was very comfortable. The room was very clean. Staff was very friendly and the free breakfast was excellent with a lot of choices!

We enjoyed our stay. Didn't like that the bathroom in the 6 person suite is in the king bedroom so everyone has to cut through to use it. No privacy at all.

Great size room and staff was exceptional

Facility was clean and inviting. Breakfast was good and there was plenty of variety. One con was the music playing in the parking lot was heard all night in our room since it faced the front of the building where the entrance was located.