It was close to APEC Haus, the staff were lovely, and the bakery on site was very convenient.

It was close to APEC Haus, the staff were lovely, and the bakery on site was very convenient.

Good place

Good place

It was an excellent stay and I'm thinking of going to Ela Beach hotel again in the near future.

It was an excellent stay and I'm thinking of going to Ela Beach hotel again in the near future.

Booked the wrong room selection with ocean view obstruction

Booked the wrong room selection with ocean view obstruction

Room had some housekeeping issues like door handle falling off but was average for the age of the room

Room had some housekeeping issues like door handle falling off but was average for the age of the room

The nice seaview and quietness

The nice seaview and quietness

Very old

Very old

Overlooking ocean views

Overlooking ocean views

We chose this hotel for its beautiful location, privacy & space. The restaurant looked refurbished & had a really good menu choice. The ease of grabbing a coffee from the adjoining coffee shop was a bonus. Staff were ever so helpful & housekeepers so thorough. Loved the welcome from the security guards at the gate on entry & exit. Unfortunately the bed was a huge let down. Very uncomfortable & in desperate need of replacement, two long singles pushed together with no mattress topper made for an aching body the next morning.

We chose this hotel for its beautiful location, privacy & space. The restaurant looked refurbished & had a really good menu choice. The ease of grabbing a coffee from the adjoining coffee shop was a bonus. Staff were ever so helpful & housekeepers so thorough. Loved the welcome from the security guards at the gate on entry & exit. Unfortunately the bed was a huge let down. Very uncomfortable & in desperate need of replacement, two long singles pushed together with no mattress topper made for an aching body the next morning.

Loving it

Loving it

Paid a room for what was advertised online but the beds weren't separated when we requested. As usual only 1 towel was supplied. No sugar n milk in the minibar🙄 Location is close to the beachfront. Rooms are clean but verandah was not use-able because the floor had water everywhere and was dangerous to step out to enjoy some fresh air. Enzo's pizza was ok and the restaurant was nice to have a quick kai.

Paid a room for what was advertised online but the beds weren't separated when we requested. As usual only 1 towel was supplied. No sugar n milk in the minibar🙄 Location is close to the beachfront. Rooms are clean but verandah was not use-able because the floor had water everywhere and was dangerous to step out to enjoy some fresh air. Enzo's pizza was ok and the restaurant was nice to have a quick kai.

No comments.

No comments.

Staff friendliness and food

Everything good. Quick response from front desk. Comfortable rooms with a great view. Slow kitchen but otherwise fabulous

Everything good. Quick response from front desk. Comfortable rooms with a great view. Slow kitchen but otherwise fabulous

Horrible hotel. Even though it was a pre-paid booking on my end, hotel staff insisted that it could not charge the virtual credit card that hotels.com provided. I was harassed multiple times, and was asked to contact hotels.com customer service from my end. Even after the misunderstanding was resolved, the hotel manager showed no sign of apology. I had stayed at this hotel multiple times in the past, but it seems that the new management of this hotel has no interest in customer service. I cannot recommend this hotel through this website or any agent, since the staff here do not have the capacity to process bookings through agents.

Horrible hotel. Even though it was a pre-paid booking on my end, hotel staff insisted that it could not charge the virtual credit card that hotels.com provided. I was harassed multiple times, and was asked to contact hotels.com customer service from my end. Even after the misunderstanding was resolved, the hotel manager showed no sign of apology. I had stayed at this hotel multiple times in the past, but it seems that the new management of this hotel has no interest in customer service. I cannot recommend this hotel through this website or any agent, since the staff here do not have the capacity to process bookings through agents.

By the beach makes it feels so relaxed , friendly staff and clean also

The room was nice and the pool and gym good. But what was very disappointing was that there was no warning that the restaurant was closed for renovations and there was no way for guests to get food - even room service - at the hotel. The instruction was to go to The Crown Hotel a kilometre away and eat there. That is not so easy at night in Port Moresby for security-conscious guests without transport. It was a surprise to me that a hotel charging premium rates made no provision for even a limited room-service menu when the restaurant was closed.

Wifi was slow. Had to go buy premium fast data bundle still my zoom meeting freezed a lot. Toilet was fixed during my stay and wasn't able to use the toilet for 4 hours was frustrating.