Breakfast was subpar ( juice tasted like water, food was eatable. Long walk to Beira mar. When I was there in March was hot as hell ( meaning: I was drenched in sweat). Beautiful view, but noisy outside from the fish market

Breakfast was subpar ( juice tasted like water, food was eatable. Long walk to Beira mar. When I was there in March was hot as hell ( meaning: I was drenched in sweat). Beautiful view, but noisy outside from the fish market

Property is nicely located. However, the hotel is dated and the employees are extremely rude and careless. If you are lucky enough to get a room, high floor, facing Iracema beach you are good to to. Else, you will face the "favela" and port of Mucuripe.. Just beware of what you are getting into. Overall, very disappointed!!

Old property in need of a gace lift, and staff training. Employees ate ride of lack training!

Old property in need of a gace lift, and staff training. Employees ate ride of lack training!

NIGHMARE CHECK-IN: Having stayed in 2007 for 45 days at Iate Plaza Hotel, we returned for 16 days. Upon check-in on Feb 17 at 11:50PM Wesley Nascimento (front-desk night auditor/clerk) irresponsibly issued several keys of defective rooms that were terribly maintained. In one of rooms was already occupied by another guess. Yes, this irresponsible employee gave me the key to a room that was occupied by a NAKED MEN who was passed out (perhaps drunk) in a couch as soon as we entered the unit well passed midnight. The standard of care/occupancy of some units made our entire stay very stressful). For the first week we were UNWELCOME and discriminated by the entire staff (gossipers who who were too busy to do their work) . I took the time to document every occurrence with videos and photos in case they turned against my wife and I which they actually did. Here's a laundry list of blatant defects: broken door knobs, rusted and noisy hinges, gaps between the front door of the units and the doorjamb with a space enough for someone to easily pry open the door and enter the room; dirty towels with lipstick stains, broken bathroom faucet handles. We changed rooms 4 times. The ENTIRE hotel staff (including the "security", doorman and restaurant servants) were confrontational and made us a feel threatened when they learned that I would dispute the charges with AMEX and report their horrible conduct to the administration which I did in a meeting who acknowledged their wrongdoing.

NIGHMARE CHECK-IN: Having stayed in 2007 for 45 days at Iate Plaza Hotel, we returned for 16 days. Upon check-in on Feb 17 at 11:50PM Wesley Nascimento (front-desk night auditor/clerk) irresponsibly issued several keys of defective rooms that were terribly maintained. In one of rooms was already occupied by another guess. Yes, this irresponsible employee gave me the key to a room that was occupied by a NAKED MEN who was passed out (perhaps drunk) in a couch as soon as we entered the unit well passed midnight. The standard of care/occupancy of some units made our entire stay very stressful). For the first week we were UNWELCOME and discriminated by the entire staff (gossipers who who were too busy to do their work) . I took the time to document every occurrence with videos and photos in case they turned against my wife and I which they actually did. Here's a laundry list of blatant defects: broken door knobs, rusted and noisy hinges, gaps between the front door of the units and the doorjamb with a space enough for someone to easily pry open the door and enter the room; dirty towels with lipstick stains, broken bathroom faucet handles. We changed rooms 4 times. The ENTIRE hotel staff (including the "security", doorman and restaurant servants) were confrontational and made us a feel threatened when they learned that I would dispute the charges with AMEX and report their horrible conduct to the administration which I did in a meeting who acknowledged their wrongdoing.

This property was not what was shown in the pictures. The property was in bad condition, next to a fish market. Very expensive and creepy. No security either