The lobby is small, but location is pretty convenient to everything else.

Very friendly staff and extremely convenient and clean hotel. I’ll be back!

Good location

Very friendly staff and extremely convenient and clean hotel. I’ll be back!

Good location

The room was great for a family. It was a bit farther to the subway than I would have liked since it's at the opposite end of Ueno station. The JR train line is closer. It tis convenient to get around the city and about 10 minutes walk away is a bustling street with food and shops. It is very quiet around the hotel. The hotel itself was nice and the staff were very friendly.

The room was great for a family. It was a bit farther to the subway than I would have liked since it's at the opposite end of Ueno station. The JR train line is closer. It tis convenient to get around the city and about 10 minutes walk away is a bustling street with food and shops. It is very quiet around the hotel. The hotel itself was nice and the staff were very friendly.

They Only clean the room every 4 days. We stayed there 3 nights and 4 days so when I asked for cleaning, they wanted to charge extra for cleaning. Laundry machine takes forever to dry. I did 1 load and that took hours to dry. I did laundry from 9pm-2am. Never again. Also the air condition at the hotel was weak, they have a sign to not go under 23 degrees, the room gets pretty stuffy.

They Only clean the room every 4 days. We stayed there 3 nights and 4 days so when I asked for cleaning, they wanted to charge extra for cleaning. Laundry machine takes forever to dry. I did 1 load and that took hours to dry. I did laundry from 9pm-2am. Never again. Also the air condition at the hotel was weak, they have a sign to not go under 23 degrees, the room gets pretty stuffy.

Stayed in the pokemon room and it was pokemon themed but apart from the initial excitement, there wasn't anything in the vicinity to support the Pokemon theme The walls were a bit damaged and I doubt the big pokemon teddy is cleaned regularly. Kids enjoyed and the front desk staff were friendly and fun.

Stayed in the pokemon room and it was pokemon themed but apart from the initial excitement, there wasn't anything in the vicinity to support the Pokemon theme The walls were a bit damaged and I doubt the big pokemon teddy is cleaned regularly. Kids enjoyed and the front desk staff were friendly and fun.

This apartment will change towels and empty trash every day, unlike the last apartment in Osaka that I booked. The front desk staff are very helpful.

This apartment will change towels and empty trash every day, unlike the last apartment in Osaka that I booked. The front desk staff are very helpful.

Our room faced the railroad crossing, which was noisy, even though we’re on the 8th floor. The room size was decent for a family of 4. The upholstery could use some deep cleaning. The bath faucet was weak-took awhile to fill the tub.

Our room faced the railroad crossing, which was noisy, even though we’re on the 8th floor. The room size was decent for a family of 4. The upholstery could use some deep cleaning. The bath faucet was weak-took awhile to fill the tub.

The family room is very nice, comfortable and clean. Easy and smooth check-in.

The family room is very nice, comfortable and clean. Easy and smooth check-in.

Good for a family stay

Good for a family stay

Great location and hotel

Great location and hotel

Rooms were well eqiupped, spacios and clean. If you travel with young children, this would be the ideal accommodation. Lack of restaurants within the vicinity. Approximately 15minute walk to central where restaurants and cafes are located.

Rooms were well eqiupped, spacios and clean. If you travel with young children, this would be the ideal accommodation. Lack of restaurants within the vicinity. Approximately 15minute walk to central where restaurants and cafes are located.

ROOM: It is considered spacious in Tokyo. The aircon/heater is quite loud. Anyway it is functioning, just that a bit annoying. iHaving said that, t has a humidifier, so it is quite good, just that no instruction on how to use it SERVICE: Average room service. They only clean the bed and vacuum every 3 days. Something I didn't expect. Having said that, I left my Polo shirt in the room after I check out but the Hotel said they cannot find. I guess it is a Christmas present for the housekeeper. So, you probably need to take care of your belonging and don't take it for granted. There are several washing machine and dryer at level 1, but you don't have a chance to use it.. it is always occupied until midnight. You probably shouldn't expect you will be able to wsh your clothes during the stay. LOCATION: it takes about 30 mins to Shibuya by train. Not a very convenient location. Although there is a nearby Ueno station, it also take about 10 mins walk. There are Lawson and 7-11 nearby though. CONCLUSION: it is an average hotel apartment in my opinion. The rate is not very cheap either. I would think this is an overrated hotel and woukd suggest explore somewhere else instead

ROOM: It is considered spacious in Tokyo. The aircon/heater is quite loud. Anyway it is functioning, just that a bit annoying. iHaving said that, t has a humidifier, so it is quite good, just that no instruction on how to use it SERVICE: Average room service. They only clean the bed and vacuum every 3 days. Something I didn't expect. Having said that, I left my Polo shirt in the room after I check out but the Hotel said they cannot find. I guess it is a Christmas present for the housekeeper. So, you probably need to take care of your belonging and don't take it for granted. There are several washing machine and dryer at level 1, but you don't have a chance to use it.. it is always occupied until midnight. You probably shouldn't expect you will be able to wsh your clothes during the stay. LOCATION: it takes about 30 mins to Shibuya by train. Not a very convenient location. Although there is a nearby Ueno station, it also take about 10 mins walk. There are Lawson and 7-11 nearby though. CONCLUSION: it is an average hotel apartment in my opinion. The rate is not very cheap either. I would think this is an overrated hotel and woukd suggest explore somewhere else instead

Good location, within walking distance to Ueno station and food street. Check in was super efficient, with helpful and friendly receptionist. Would definitely consider this accommodation for my next visit to Tokyo

Good location, within walking distance to Ueno station and food street. Check in was super efficient, with helpful and friendly receptionist. Would definitely consider this accommodation for my next visit to Tokyo

This is our second stay in a Mimaru and I highly recommend them for families: large comfortable rooms, friendly English-Speaking staff, laundry, clean, well-appointed. This location was fine, but a little far from things. Still a very pleasant stay. The train is right by it but didn’t bother us one bit.

This is our second stay in a Mimaru and I highly recommend them for families: large comfortable rooms, friendly English-Speaking staff, laundry, clean, well-appointed. This location was fine, but a little far from things. Still a very pleasant stay. The train is right by it but didn’t bother us one bit.

Many of the staff speak English and were able to provide the service and advice required. Great for families with a small kitchen and dining area to eat the stuff you buy back from the fantastic convenience stores in Japan.

Many of the staff speak English and were able to provide the service and advice required. Great for families with a small kitchen and dining area to eat the stuff you buy back from the fantastic convenience stores in Japan.

Great property with plenty of space for families. The staff were all very nice and accommodating. Short walk to the station and a couple convenience stores.