Beautiful room and well next to Subway station

We didn’t realize that it is in the middle of the business district. Consequently, less charm, and that is good for a family vacation. However, proximity to the subway made it easy to get everywhere.

We recently enjoyed a family vacation at this remarkable five-star hotel in Tokyo, and the experience was truly memorable. As a family of four, comfort and convenience are our top priorities and this hotel definitely met our expectations. The room we occupied on the 25th floor was impeccably clean and well-maintained, offering a nice view of the cityscape. Service at this hotel is top-notch, with the staff showcasing exceptional professionalism and dedication to their work. We faced a couple of issues with our room during our stay, but the staff was prompt and highly efficient in their response. Not only did they resolve our concerns swiftly, they also offered us additional benefits as a gesture of goodwill. Their eagerness to ensure a seamless stay for us was sincerely appreciated. To top it all off, the breakfast spread every morning was delightful, adding to the perfect start of our day. A wide array of dishes were available that catered to our diverse palate, making every breakfast an exciting experience. All in all, this hotel checks all the boxes for an ideal family stay. The combination of excellent room conditions, a stunning view, superior customer service and delicious food has left a lasting impression. We wholeheartedly recommend this hotel for families seeking a comfortable and enjoyable stay in Tokyo!

Location and Staff

On weekends Dodd around the place is limited

The washing machine should be upgraded since the price is pretty high. They don’t even provide free water.

Efficient planning and very convenient location

Clean and comfortable. Having laundry in the unit was a great benefit.

Maybe a little far from central Tokyo. Honestly not much to dislike.

super clean and very friendly staffs

breakfast option was limited but than again not too many people ate breakfast at the hotel

I travel a lot and have stayed in many hotels…Ascott Marunouchi is one of the best. Amazing!! Beautifully designed. Sensational staff. Plus the subway is attached which makes travel around Tokyo so easy. Also great gym and pool. HIGHLY recommend!!