best part of my trip. highly recommended

best part of my trip. highly recommended

My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that. The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!). The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different. The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station. Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!

My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that. The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!). The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different. The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station. Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!

This place blew us away! We stayed in the Yamagaso annex in the Chouji room. The area was great, a nice walk or bus ride from the station. Then the room, we were very impressed! Traditional style with the tatami mats. We had the half board which included breakfast and dinner. The amount and variety of food was spectacular! The staff were super friendly too, everyone we met was great! We used the private bath, public bath and the outdoor bath at night which were all very nice and relaxing. I'm not sure how this place could be any better for a relaxing few days in Hakone, would definitely come back every time!

This place blew us away! We stayed in the Yamagaso annex in the Chouji room. The area was great, a nice walk or bus ride from the station. Then the room, we were very impressed! Traditional style with the tatami mats. We had the half board which included breakfast and dinner. The amount and variety of food was spectacular! The staff were super friendly too, everyone we met was great! We used the private bath, public bath and the outdoor bath at night which were all very nice and relaxing. I'm not sure how this place could be any better for a relaxing few days in Hakone, would definitely come back every time!

Amazing Japanese style garden and private Onsen!

Amazing Japanese style garden and private Onsen!

Very nice property

Very nice property

The hotel is beautiful, the food is delicious! the staff is very accommodating, friendly, helpful and always smiling! We really enjoyed our stay and would love to come back!

The hotel is beautiful, the food is delicious! the staff is very accommodating, friendly, helpful and always smiling! We really enjoyed our stay and would love to come back!

What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.

What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.

Delightful hostess who was very welcoming. Excellent onsen facilities.

Delightful hostess who was very welcoming. Excellent onsen facilities.

We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.

We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.

We really enjoy the traditional Japanese ryokan experience and wonderful hospitality from the host ladies. Thank you.

We really enjoy the traditional Japanese ryokan experience and wonderful hospitality from the host ladies. Thank you.

A perfect traditional Japanese experience.

A perfect traditional Japanese experience.

Lovely traditional feel! The couple’s bath was our favorite part.

Lovely traditional feel! The couple’s bath was our favorite part.

Kimiko-san, our greeter at Yamagaso was amazing. A wonderful experience, the family onsen seemed to always be open right when we wanted it. The only regret is that we booked with out the meal. From what I've read that is a must and we plan on getting it next time. It was a wonderful experience in a beautiful setting... not sure what the negative reviewers saw that we didn't. Highly recommended.

I like every thing it’s nice clean very good services friendly people the location great and what more important it’s relaxing place

Beyond amazing hospitality. The ryokan and the staff were definitely one of the highlights of our Japan trip. Highly recommend this place!We will definitely be back!

We really enjoyed our stay. The staff was very friendly and welcoming and the grounds were beautiful. The town closes pretty early so be sure to leave for dinner early.

We really enjoyed our stay. The staff was very friendly and welcoming and the grounds were beautiful. The town closes pretty early so be sure to leave for dinner early.

Has same-gender as well as family bath houses. Coffee shop closed on Thursday. Staff very helpful.

Has same-gender as well as family bath houses. Coffee shop closed on Thursday. Staff very helpful.

The grounds are gorgeous, and are just an easy 10 minute walk from the station, its close to two different waterfalls. It says 2 minutes, but its 5, but yea, both beautiful. The hotel is nice, offers inside onsen, open air, and family, with some restricted times. Family one was pretty available most of the time, but nothing fancy. Our complaint was the bugs. We walked into the lobby to immediately spot a 3 inch centipede looking thing with one inch legs, we from there called it the alien bug, we also had to take out a few ants, a spider and a roach from our room. So, because the beds are on the floor we couldn't completely relax. The rooms are very beautiful from their traditional feeling, but we found them a bit closed in, even for a Ryokan. I am surprised by the cost of this hotel and was expecting much more based on what we paid for it. Perhaps the superior rooms are better, we thought we were getting that actually but somehow purchased a standard without our knowing. Also, note that all rooms are considered smoking, but we asked to have ours deodorized and it smelled completely neutral.