The place is under re-decoration and unfit to have guests. No directions or signs to the car park which is down back streets, no one answers to phone to get directions and info, Floors creek all night along with the pipes and radiators. left at 5am as i couldn't tolerate it any longer. There is just nothing good to say

The place is under re-decoration and unfit to have guests. No directions or signs to the car park which is down back streets, no one answers to phone to get directions and info, Floors creek all night along with the pipes and radiators. left at 5am as i couldn't tolerate it any longer. There is just nothing good to say

Loved the town and the people. Hotel is perfectly located. Hotel is also in need of some upgrades and they know it. Historical appreciation only takes you so far. Comfort is key. Replace the damned tubs with showers only. You could kill yourself getting out of that tub. Like baths?? Stay in London or go back to the 18th century. Loved the towel warmers.

Loved the town and the people. Hotel is perfectly located. Hotel is also in need of some upgrades and they know it. Historical appreciation only takes you so far. Comfort is key. Replace the damned tubs with showers only. You could kill yourself getting out of that tub. Like baths?? Stay in London or go back to the 18th century. Loved the towel warmers.

Decent Hotel

We booked a suite at the Spread Eagle. It was excellent, very spacious, over two floors, which was good for me as I dislike sleeping on the ground floor. The bed was a super king, which is always a gold star as that's what we are used to at home. One of the most comfortable beds we've ever encountered in a hotel. The bathroom had a good sized shower and an excellent bath-wider than the normal hotel bath. I would have liked a little information in the room about the wifi, the restaurant, menu etc. We chose not to have dinner as we had visited relatives earlier and didn't feel we needed another meal. The breakfast was a little disappointing. It took some time to come-the waitress apologised for the delay-and when it arrived it appeared to have been standing for a while. The sausage was overcooked and one bacon rasher was hard. There was a good supply of coffee and plenty of bread and pastries. There was no fruit available. Overall we were happy with our stay and we will probably return as we visit in the area regularly

We booked a suite at the Spread Eagle. It was excellent, very spacious, over two floors, which was good for me as I dislike sleeping on the ground floor. The bed was a super king, which is always a gold star as that's what we are used to at home. One of the most comfortable beds we've ever encountered in a hotel. The bathroom had a good sized shower and an excellent bath-wider than the normal hotel bath. I would have liked a little information in the room about the wifi, the restaurant, menu etc. We chose not to have dinner as we had visited relatives earlier and didn't feel we needed another meal. The breakfast was a little disappointing. It took some time to come-the waitress apologised for the delay-and when it arrived it appeared to have been standing for a while. The sausage was overcooked and one bacon rasher was hard. There was a good supply of coffee and plenty of bread and pastries. There was no fruit available. Overall we were happy with our stay and we will probably return as we visit in the area regularly

Dirty room but unable to move as fully booked with wedding reception. We did ask!. Shower did not work, no cold water from the bathroom sink. I actually had to clean the room of cobwebs and a spider which was clearly visible upon entry to the room! No room service on the 2nd day (when we were ourselves going to a wedding) so we only found this out when we returned at 12.30am. No receptionist on leaving so no-one to complain too either. Reception was rarely manned and when it was, staff were not too friendly! Young girl served us breakfast on B/H Monday was very pleasant though! We would not stay here again...and actually feel we have been robbed!

Dirty room but unable to move as fully booked with wedding reception. We did ask!. Shower did not work, no cold water from the bathroom sink. I actually had to clean the room of cobwebs and a spider which was clearly visible upon entry to the room! No room service on the 2nd day (when we were ourselves going to a wedding) so we only found this out when we returned at 12.30am. No receptionist on leaving so no-one to complain too either. Reception was rarely manned and when it was, staff were not too friendly! Young girl served us breakfast on B/H Monday was very pleasant though! We would not stay here again...and actually feel we have been robbed!

Rooms not that good, mould around bath and breakfast was not good.

I can identify with many of the bad reviews listed. I have stayed here several times in recent years because it is convenient for family visits - there is no other option in the center of Thame. The staff do their best but the impression is of disinterested owners who are happy to run the place into the ground for the sake of profit. I get the impression that the place is understaffed and that the staff are given little/no authority to resolve issues. Arrived at check in time to be greeted by a sign saying “call this number if reception is unattended”. No one answered the phone. The other couple waiting to checkin went to the restaurant and were told that someone would be along soon. 15 mins later someone did arrive to tell us the rooms weren’t ready yet. Our room was fine but had a smashed electrical socket at the vanity table with live electrical wires exposed - lethal. Surely the cleaners would have noticed and reported it? It’s really run down and it’s obvious that minimum money is being spent on maintenance and repairs. Staff as friendly and as helpful as they can be.

I can identify with many of the bad reviews listed. I have stayed here several times in recent years because it is convenient for family visits - there is no other option in the center of Thame. The staff do their best but the impression is of disinterested owners who are happy to run the place into the ground for the sake of profit. I get the impression that the place is understaffed and that the staff are given little/no authority to resolve issues. Arrived at check in time to be greeted by a sign saying “call this number if reception is unattended”. No one answered the phone. The other couple waiting to checkin went to the restaurant and were told that someone would be along soon. 15 mins later someone did arrive to tell us the rooms weren’t ready yet. Our room was fine but had a smashed electrical socket at the vanity table with live electrical wires exposed - lethal. Surely the cleaners would have noticed and reported it? It’s really run down and it’s obvious that minimum money is being spent on maintenance and repairs. Staff as friendly and as helpful as they can be.

Convenient for Thame town centre, but overall the hotel is poor compared to others on the outskirts of the town.

Convenient for Thame town centre, but overall the hotel is poor compared to others on the outskirts of the town.

Lovely room well decorated and a fan in the bedroom was very welcome food was great but very limited on choice

Lovely room well decorated and a fan in the bedroom was very welcome food was great but very limited on choice

Absolutely awful place, should not be advertised, I paid £100 for a tiny box room which was not clean, the bed was pushed up against the corridor wall, only a bathroom style lock in the door, the place was incredibly noisy until all hours.

Absolutely awful place, should not be advertised, I paid £100 for a tiny box room which was not clean, the bed was pushed up against the corridor wall, only a bathroom style lock in the door, the place was incredibly noisy until all hours.

The hotel is old and tired, and in pretty poor condition. Everything was a little bit dirty

The hotel is old and tired, and in pretty poor condition. Everything was a little bit dirty

Lovely hotel on the high street. Great room, very comfortable. Nice staff.

Lovely hotel on the high street. Great room, very comfortable. Nice staff.

All Good

All Good

TV difficult to operate. Streaming didn’t work. Only terrestrial tv available. Screen cast and only available with Android phones Breakfast poor quality. Cooked breakfast reheated. Pastries stale. Staff friendly and helpful but hotel operated on limited budget. Object to paying for parking

TV difficult to operate. Streaming didn’t work. Only terrestrial tv available. Screen cast and only available with Android phones Breakfast poor quality. Cooked breakfast reheated. Pastries stale. Staff friendly and helpful but hotel operated on limited budget. Object to paying for parking

Nice friendly staff, nothing is too much trouble

Nice friendly staff, nothing is too much trouble

Room was pretty tired. Expected better for the cost

Room was pretty tired. Expected better for the cost

Suite had nice furniture but bedroom curtains were broken and made it impossible to close so the room was light early in the morning.

Suite had nice furniture but bedroom curtains were broken and made it impossible to close so the room was light early in the morning.