The stay was good. There were hairs left in the bathroom sink and shower gross to see. Check I was great. Will was very helpful and friendly. The bed left something to be desired. Hard and not comfortable at all!

Pleasant staff. Very friendly

Pleasant staff. Very friendly

We love staying at holiday inn hotels but this experience has really turned things around. This hotel was the worse experience since we arrived. When arriving the front desk let us know they have electric vehicle charging points for $0 an hour and will charge $25.00 an hour after being fully charged idle fees. That was a lie! We were charged a regular fee for the car charge. For breakfast, the cereal was stale and I wouldn’t have noticed if it wasn’t because I tried it to see why none of my kids wanted to eat it. Final straw; they claimed an extra $75 dollar fee hours after leaving the hotel for a yellow stain they couldn’t get out and claim they have to cut it out and place a new piece. They sent a picture with a yellow stain after they tried cleaning it. That was their own cleaning products . By far worse holiday inn I’ve gone to trying to pocket out as much from their customers.

We love staying at holiday inn hotels but this experience has really turned things around. This hotel was the worse experience since we arrived. When arriving the front desk let us know they have electric vehicle charging points for $0 an hour and will charge $25.00 an hour after being fully charged idle fees. That was a lie! We were charged a regular fee for the car charge. For breakfast, the cereal was stale and I wouldn’t have noticed if it wasn’t because I tried it to see why none of my kids wanted to eat it. Final straw; they claimed an extra $75 dollar fee hours after leaving the hotel for a yellow stain they couldn’t get out and claim they have to cut it out and place a new piece. They sent a picture with a yellow stain after they tried cleaning it. That was their own cleaning products . By far worse holiday inn I’ve gone to trying to pocket out as much from their customers.

The check in was great but when I called the front desk in the morning to see if I could extend my stay for another night at the same rate I paid for the first night, i was told I would have to pay an extra $40 even though the room was available. I decided to stay elsewhere but would rather have stayed another night at the Hampton.

The check in was great but when I called the front desk in the morning to see if I could extend my stay for another night at the same rate I paid for the first night, i was told I would have to pay an extra $40 even though the room was available. I decided to stay elsewhere but would rather have stayed another night at the Hampton.

The room was nice and comfortable for a business class. The view of the farmland next to the hotel was not very aesthetic unless you like to look at dirt but luckily we did not pick this hotel for the views but for comfort and convenience.

The room was nice and comfortable for a business class. The view of the farmland next to the hotel was not very aesthetic unless you like to look at dirt but luckily we did not pick this hotel for the views but for comfort and convenience.

Room was dirty as were halls and so forth. Sheets were stained because they hadn’t been changed. Staff brought clean ones up. Stay here 4 to 5 times a year. Not the best experience.

Room was dirty as were halls and so forth. Sheets were stained because they hadn’t been changed. Staff brought clean ones up. Stay here 4 to 5 times a year. Not the best experience.

Very clean

One night in Rexburg as we passed through. Nice, modern, newer hotel. Clean and quiet room. Everything met or exceeded my expectations except perhaps the breakfast. It was just okay. I’ve had better selections elsewhere.

The service was quick and everyone was nice.

There is no microwave in the room that we checked in.

Room was very clean, updated and comfortable. Every staff member was friendly and helpful.

Room was very clean, updated and comfortable. Every staff member was friendly and helpful.

Towel hangers fell off the wall. Bathtub spout, falling off. Breakfast was disappointing because they had run out of things and in the time it took us to eat breakfast they really weren’t replaced.

The staff was very courteous. They helped us with free apples late in the evening for my kids. They even helped my daughter with an extra piece of toast, after breakfast was done amd cleaned up. The whole staff was so friendly and helpful!

The staff was very courteous. They helped us with free apples late in the evening for my kids. They even helped my daughter with an extra piece of toast, after breakfast was done amd cleaned up. The whole staff was so friendly and helpful!

I liked the hotel and most likely will return but I was disappointed there was no hot tub but other than that everything was great.

Friendly staff, exceptionally clean hotel.

I liked the hotel and most likely will return but I was disappointed there was no hot tub but other than that everything was great.

Friendly staff, exceptionally clean hotel.

Excellent room, courteous staff

Excellent room, courteous staff

Front desk staff was very friendly and efficient in his duties. The room is comfortable and the breakfast offers a lot of options.

Front desk staff was very friendly and efficient in his duties. The room is comfortable and the breakfast offers a lot of options.

Friendly staff

Friendly staff

Good place to stoo and relax

Good place to stoo and relax