This was my third time staying here. We had a difficult time getting in due to Expedia's issue but luckily all worked out and we enjoyed our over night stay. Breakfast was amazing as always

This was my third time staying here. We had a difficult time getting in due to Expedia's issue but luckily all worked out and we enjoyed our over night stay. Breakfast was amazing as always

Close enough to walk to the riverfront shopping and restaurants and far enough away for quiet evenings.

Close enough to walk to the riverfront shopping and restaurants and far enough away for quiet evenings.

The room was great and very comfortable and we loved the location. I was very put off by the lack of service and irritating policies and signs. We were driving to Wilmington and had made plans to visit with friends in Pawleys Island on the way up. The Verandas only has check in from 4 to 5 pm so I sent a message to say we would not arrive until 6:00. No response so I called them. They said I would receive an email from them giving me a link to provide my ID and credit card images. I thanked them and checked my email repeatedly all day. By the next day, I still had not received it. So I called them again. They sent the email after that call and I provided the images.They had told me I would receive a four digit code to get in after 5:00. No word. I called again and they responded that it was the last four digits of my phone number. When we arrived, there was no staff at all, there was no welcome packet and no access to ice so we could have a drink in our room. The only glasses were the bathroom glasses. Breakfast was only offered at 9:00 or 10:00. There were signs posted about a $500 fine for any spot on the sheets and a $500 fine if you don’t return the parking pass for a street parking place. They had advertised a parking lot and we were very confused when we arrived. Breakfast was a strange hash of Barbeque and fried onions and peppers at a big table with the other guests. We were seated next to a charming woman but she left the table because she thought the hash was awful.

The room was great and very comfortable and we loved the location. I was very put off by the lack of service and irritating policies and signs. We were driving to Wilmington and had made plans to visit with friends in Pawleys Island on the way up. The Verandas only has check in from 4 to 5 pm so I sent a message to say we would not arrive until 6:00. No response so I called them. They said I would receive an email from them giving me a link to provide my ID and credit card images. I thanked them and checked my email repeatedly all day. By the next day, I still had not received it. So I called them again. They sent the email after that call and I provided the images.They had told me I would receive a four digit code to get in after 5:00. No word. I called again and they responded that it was the last four digits of my phone number. When we arrived, there was no staff at all, there was no welcome packet and no access to ice so we could have a drink in our room. The only glasses were the bathroom glasses. Breakfast was only offered at 9:00 or 10:00. There were signs posted about a $500 fine for any spot on the sheets and a $500 fine if you don’t return the parking pass for a street parking place. They had advertised a parking lot and we were very confused when we arrived. Breakfast was a strange hash of Barbeque and fried onions and peppers at a big table with the other guests. We were seated next to a charming woman but she left the table because she thought the hash was awful.

Historic architecture, pleasant, accommodating staff. A lovely experience during our 3 night stay. We would book again.

Historic architecture, pleasant, accommodating staff. A lovely experience during our 3 night stay. We would book again.