Really good overall.

Really good overall.

I arrived and was told me must take our shoes off on the street before coming in. Once entering, it is a deplorable old building with broken furniture in the hallway. On entering the room, the light switches did not function and the lights mostly did not work. After inquiring about this, the woman at the front said they would begin repairs. So they were bringing in ladders and tools as me and my friend are sitting there, cannot believe what is happening. The front desk person said we could get the owners approval and find another hotel. Expedia confirmed this. We had to stay for 1 night, when we woke up we checked out. The woman at the counter said that yes, the owner had authorized a refund for the remaining 3 nights. The woman at the front counter, whom sleeps on the ground next to the counter, is a blatant liar. This place is disgusting and they are liars. Thieves.

I arrived and was told me must take our shoes off on the street before coming in. Once entering, it is a deplorable old building with broken furniture in the hallway. On entering the room, the light switches did not function and the lights mostly did not work. After inquiring about this, the woman at the front said they would begin repairs. So they were bringing in ladders and tools as me and my friend are sitting there, cannot believe what is happening. The front desk person said we could get the owners approval and find another hotel. Expedia confirmed this. We had to stay for 1 night, when we woke up we checked out. The woman at the counter said that yes, the owner had authorized a refund for the remaining 3 nights. The woman at the front counter, whom sleeps on the ground next to the counter, is a blatant liar. This place is disgusting and they are liars. Thieves.

No frills and cheap. Exactly what I needed. Wifi is decent and 7/11 20 steps away.

No frills and cheap. Exactly what I needed. Wifi is decent and 7/11 20 steps away.

Property was close to all attractions, staff was friendly and is an asset to the hotel

Property was close to all attractions, staff was friendly and is an asset to the hotel

Good for the price. Beds are a bit hard.

Good for the price. Beds are a bit hard.

The Star Beach Guest House is very good.The staff at the hotel is attentive, the room is clean and airy. A color signal, high-speed Internet service.​

The Star Beach Guest House is very good.The staff at the hotel is attentive, the room is clean and airy. A color signal, high-speed Internet service.​

Absolutely terrible. Arrived at the hotel to check in and went through normal procedure. The man then took us to a different hotel which was 5 minutes down the road. The new hotel was dreadful. We repeatedly said that this was not the hotel we booked but that we had booked Starbeach and therefore expected to be staying there. He told us that starbeach was fully booked and that this was our only option. This conversation all happened in broken English which was a bit of a nightmare. Don't book here guys as we are sure this will likely happen again. Terrible. The staff in the morning told us the other hotel is family so they are all in on it. I have attached photos of the hotel we were taken to which clearly do not match the standard of the pictures advertised for starbeach.

Absolutely terrible. Arrived at the hotel to check in and went through normal procedure. The man then took us to a different hotel which was 5 minutes down the road. The new hotel was dreadful. We repeatedly said that this was not the hotel we booked but that we had booked Starbeach and therefore expected to be staying there. He told us that starbeach was fully booked and that this was our only option. This conversation all happened in broken English which was a bit of a nightmare. Don't book here guys as we are sure this will likely happen again. Terrible. The staff in the morning told us the other hotel is family so they are all in on it. I have attached photos of the hotel we were taken to which clearly do not match the standard of the pictures advertised for starbeach.

Easy access to Patong Beach, Mall and Bangla Road... Budget and cheap...

Easy access to Patong Beach, Mall and Bangla Road... Budget and cheap...

Guesthouse is very close to Patong beach and Phuket night market for food

Guesthouse is very close to Patong beach and Phuket night market for food