The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!

The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!

The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!

I booked this place due to the location and it didn’t disappoint! Rooms are basic, but very clean. My only slight annoyance was there was only one working plug socket in the room. Service was great. The guy behind the reception desk was super helpful, though had limited English. Noise was a bit of an issue in the night - I think that as there’s no soft furnishings anywhere sound just echoes throughout all rooms, slightly annoying but not a huge problem. If you’re looking for an affordable guesthouse and basing on an old town location I’d thoroughly recommend!

I booked this place due to the location and it didn’t disappoint! Rooms are basic, but very clean. My only slight annoyance was there was only one working plug socket in the room. Service was great. The guy behind the reception desk was super helpful, though had limited English. Noise was a bit of an issue in the night - I think that as there’s no soft furnishings anywhere sound just echoes throughout all rooms, slightly annoying but not a huge problem. If you’re looking for an affordable guesthouse and basing on an old town location I’d thoroughly recommend!

A real little gem behind an inconspicuous door of the street, an old wooden staircase like going back in time. Helpful friendly staff. Having a bit is Spanish was helpful when booking in. Rooms were basic but spotlessly clean. Great area in the old part of town.

It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.

It is a nice older hotel in the old part of the city where only pedestrians are allowed. My room and bathroom were both large, the breakfast was a typical Spanish breakfast: coffee, fresh orange juice, a croissant and tostada with tomatoes and olive oil. There are two items to be aware of. First, there is no elevator and it is 26 stairs up to the lobby and 20 stairs up to each additional floor. Second, they do NOT have air conditioning, just a small fan in the room - I slept with the window open and fan at the foot of the bed with no sheet on, and it was still warm (they are having a heat wave in Europe). Otherwise, I found the hotel to be very nice and in a great location, less than 10 minute walk from the train station and with many restaurants, cafes and bars nearby. I would definitely stay here again.

Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.

Essentially booked because it was cheap and central but was impressed with the cleanliness of the hotel, the niceness of the breakfast and location generally. Had good nights sleep in spite of being right in the centre of the old town. Nice stay and good value for money.

Nice clean and quiet. Good beds

Nice clean and quiet. Good beds

Great little hotel right in the middle of casco viejo area. Plenty bars and restaurants on the street and nice plazas nearby, but no noise in the room. Staff were very nice and helpful. Breakfast basic but ideal. We would definitely recommend for a weekend in Bilbao.

Great little hotel right in the middle of casco viejo area. Plenty bars and restaurants on the street and nice plazas nearby, but no noise in the room. Staff were very nice and helpful. Breakfast basic but ideal. We would definitely recommend for a weekend in Bilbao.

Room was very clean and the host was excellent. A little noise late at night since you are right above the tapas bar. No air condition but there was a fan in the room.

Room was very clean and the host was excellent. A little noise late at night since you are right above the tapas bar. No air condition but there was a fan in the room.

Very good and tranquil place. Nice area and very adequate service.

Very good and tranquil place. Nice area and very adequate service.

it's in a street of clubs. they don't provide quilt in summer

it's in a street of clubs. they don't provide quilt in summer

Great location in The Old Town, but the front room is extremely noisy, especially when the street musician begins playing electronic rock and roll at 10 pm. Clean room, but relatively austere.

Great location in The Old Town, but the front room is extremely noisy, especially when the street musician begins playing electronic rock and roll at 10 pm. Clean room, but relatively austere.

Location in old part of townxxxxxxxxdxxxxxddddfgghhhgsdhjhrsdhudsjtrwqryuuuuuuh

Location in old part of townxxxxxxxxdxxxxxddddfgghhhgsdhjhrsdhudsjtrwqryuuuuuuh

Hotel & room are ok but I came home with about 30 bites like from moskitoes around my neck, arms and feet. I suspect that the room was infested by bedbugs because its too early in the year for moskitoes. It's a very unpleasant experience. I sent them an email without a response for three days.

A well-priced family-run hotel in old town. The hotel offers a good breakfast (fresh orange juice, coffee, croissant, bread with butter and jam), toiletries. The room was clean and comfortable. The only issue could be a noisy street, but only until 11 pm.

A well-priced family-run hotel in old town. The hotel offers a good breakfast (fresh orange juice, coffee, croissant, bread with butter and jam), toiletries. The room was clean and comfortable. The only issue could be a noisy street, but only until 11 pm.

Great lively location in the old town. Close to the main square and metro. Beware there is no lift which might be an issue for some people.

Great lively location in the old town. Close to the main square and metro. Beware there is no lift which might be an issue for some people.

Hotel is basic but doable for a couple of nights. In.the heart of the old town. Plenty places to eat and many bars next to hotel. Good base. Take some toiletries with you. Those sachets available are useless.

Central location, but terrible rooms: hot, not A/C, no fan available, VERY noisy. Also wrong and misleading info from manager(s), we paid for 2 days but left after one sleepless night.

Central location, but terrible rooms: hot, not A/C, no fan available, VERY noisy. Also wrong and misleading info from manager(s), we paid for 2 days but left after one sleepless night.