My stay was horrible. I did not know that there was no air conditioning. I tried to speak to the management to allow us to cancel part of the stay and move to another hotel. They were very unfriendly and unhelpful. I would not recommend this place to anyone. Also the rooms were very dirty.

My stay was horrible. I did not know that there was no air conditioning. I tried to speak to the management to allow us to cancel part of the stay and move to another hotel. They were very unfriendly and unhelpful. I would not recommend this place to anyone. Also the rooms were very dirty.

The pool was too cold to swim in. The pool snack bar was closed all week. You can’t eat or drink around the pool and if you leave the pool area which is gated you can’t return for ten minutes. The accommodation was basic and dirty, we had to ask to move rooms. All up big hills so no good for anyone wi to mobility issues. No air conditioning. The shop was good but expensive. Remote location, need a car or Ubers become expensive. The pool of it was warm enough to swim in would have been amazing. Overall this was a really disappointing trip.

The pool was too cold to swim in. The pool snack bar was closed all week. You can’t eat or drink around the pool and if you leave the pool area which is gated you can’t return for ten minutes. The accommodation was basic and dirty, we had to ask to move rooms. All up big hills so no good for anyone wi to mobility issues. No air conditioning. The shop was good but expensive. Remote location, need a car or Ubers become expensive. The pool of it was warm enough to swim in would have been amazing. Overall this was a really disappointing trip.

We arrived one day later, due to a personal problem, and to be able to contact someone at the hotel, it took 2 days. No replies to emails and messages, nor to voice messages left. Contact number on confirmation email from Hotels.com was wrong (another structure of the group) and at the right one no one responded for a full day. The structure itself is very nice, green and in good conditions. The apartment was quite comfortable but cleaning not satisfying at all (hair on the floor and greasy kitchen). Toilets are all incredibly small. Bed were not prepared, because being a residence it is a service charged separately, but there was no clear information about that before having reserved the room.

We arrived one day later, due to a personal problem, and to be able to contact someone at the hotel, it took 2 days. No replies to emails and messages, nor to voice messages left. Contact number on confirmation email from Hotels.com was wrong (another structure of the group) and at the right one no one responded for a full day. The structure itself is very nice, green and in good conditions. The apartment was quite comfortable but cleaning not satisfying at all (hair on the floor and greasy kitchen). Toilets are all incredibly small. Bed were not prepared, because being a residence it is a service charged separately, but there was no clear information about that before having reserved the room.

We has a great time in the installations, yet the apartment had no Air conditioner.

We has a great time in the installations, yet the apartment had no Air conditioner.