Very nice hotel for family to get away for the weekends kids had blast in pool

Very nice hotel for family to get away for the weekends kids had blast in pool

10/10 very good for family no disturbances rooms are clean… my kids enjoyed alot and very clean pool

10/10 very good for family no disturbances rooms are clean… my kids enjoyed alot and very clean pool

Staff was very helpful and friendly, just wish I had know wifi was an additional charge.

Staff was very helpful and friendly, just wish I had know wifi was an additional charge.

Perfect size, great pool and hot tub, and it’s refreshing to not have a bible in any of the drawers. Great price. We had a great and relaxing time, and we’ll be back!

Perfect size, great pool and hot tub, and it’s refreshing to not have a bible in any of the drawers. Great price. We had a great and relaxing time, and we’ll be back!

The Bay was right across the street. We were there in the winter and the pool and a few surrounding businesses were closed.

The Bay was right across the street. We were there in the winter and the pool and a few surrounding businesses were closed.

Wow!! We were blown away by the facilities here and how nice and professional all the staff were. Hands down this was one of the best places we’ve stayed during our adventures and will certainly be back again.

Wow!! We were blown away by the facilities here and how nice and professional all the staff were. Hands down this was one of the best places we’ve stayed during our adventures and will certainly be back again.

Conveniently located in a beautiful area with outstanding accommodations. The WorldMark Birch Bay offers spacious suites at a very fair price.

Conveniently located in a beautiful area with outstanding accommodations. The WorldMark Birch Bay offers spacious suites at a very fair price.

Everything about the room was perfect. The only drawback is the pressure to attend a sales pitch for a timeshare. Once we checked in we were directed to another person for the room key. That’s where the pitch begins.

Everything about the room was perfect. The only drawback is the pressure to attend a sales pitch for a timeshare. Once we checked in we were directed to another person for the room key. That’s where the pitch begins.

With the reviews that I read prior to booking, I expected this place to be cleaner. We are in the middle of a remodel and I just wanted a place that I could soak in a tub and relax. The tub was not clean enough to soak in. I may have missed it in the listing but this place wants to sell you a time share and they are persistent in trying to find a way to get you to listen to their sales pitch. The walls are thin and the people we had on the floor above us had children that would run back and forth from early morning until late at night. Then you have the topper of listing to people yelling at their kids. Not a place to go to for relaxation.

With the reviews that I read prior to booking, I expected this place to be cleaner. We are in the middle of a remodel and I just wanted a place that I could soak in a tub and relax. The tub was not clean enough to soak in. I may have missed it in the listing but this place wants to sell you a time share and they are persistent in trying to find a way to get you to listen to their sales pitch. The walls are thin and the people we had on the floor above us had children that would run back and forth from early morning until late at night. Then you have the topper of listing to people yelling at their kids. Not a place to go to for relaxation.

Walkable

Walkable

When I checked in, they asked if I would do an hour presentation which ended up bring 3 hours. The walls were thin so i could heat everyone above me. I had to take out my own trash and recycle. Plus check out is 10 am.

When I checked in, they asked if I would do an hour presentation which ended up bring 3 hours. The walls were thin so i could heat everyone above me. I had to take out my own trash and recycle. Plus check out is 10 am.

We enjoyed our stay.

We enjoyed our stay.

Beautiful property and location. The outdoor pool and spa area were not super clean, the fitness area had a good selection of equipment On the 2nd day the indoor/outdoor pool and spa were opened. They were very sparkling clean. Kitchen was fully equipped. Washer and dryer, dishwasher, oven and microwave all great. Because we got an ADA unit (did not need it) it lacks storage under the sinks. I think that’s why we didn't have dish or dishwasher detergent. The gas fireplace was great, got a nice breeze from the balcony. Gas bbq grill worked well. We enjoyed the live music you could hear from Beach Cat Brewing. Great sunset views! Here is the one big complaint I would make: At check in we were clearly identified as Hotels.com guests. We got the 3 prong approach sales pitch. Very aggressive in trying to book us to do a timeshare presentation. I told them that we own two with Hilton. I trade with RCI. I’ve stayed at other Wyndham and Worldmark properties using points. We stayed last year for a week at the Sandcastle at Birch Bay, a sister property next door We never got pushed or called frequently to attend a presentation. We were called at least 6 times and every time we answered we said we were not interested. Every shift change someone else tried. We had to cancel our Maui RCI Reservations and ended up doing two stays at Hotels instead of flying. This was not our original vacation plan, and we had no idea that this stay would make us feel so pressured.

Beautiful property and location. The outdoor pool and spa area were not super clean, the fitness area had a good selection of equipment On the 2nd day the indoor/outdoor pool and spa were opened. They were very sparkling clean. Kitchen was fully equipped. Washer and dryer, dishwasher, oven and microwave all great. Because we got an ADA unit (did not need it) it lacks storage under the sinks. I think that’s why we didn't have dish or dishwasher detergent. The gas fireplace was great, got a nice breeze from the balcony. Gas bbq grill worked well. We enjoyed the live music you could hear from Beach Cat Brewing. Great sunset views! Here is the one big complaint I would make: At check in we were clearly identified as Hotels.com guests. We got the 3 prong approach sales pitch. Very aggressive in trying to book us to do a timeshare presentation. I told them that we own two with Hilton. I trade with RCI. I’ve stayed at other Wyndham and Worldmark properties using points. We stayed last year for a week at the Sandcastle at Birch Bay, a sister property next door We never got pushed or called frequently to attend a presentation. We were called at least 6 times and every time we answered we said we were not interested. Every shift change someone else tried. We had to cancel our Maui RCI Reservations and ended up doing two stays at Hotels instead of flying. This was not our original vacation plan, and we had no idea that this stay would make us feel so pressured.

Good location, close to beach.

Good location, close to beach.

Check-in time is 4pm. The room wasn’t ready until 5:30. You think they could get the room ready considering checkout time is 10:00am. The room was comfortable. It was tiring getting pressure to sign up for the timeshare sales pitch. I wish their cleaning team was as well staffed as their sales team.

Check-in time is 4pm. The room wasn’t ready until 5:30. You think they could get the room ready considering checkout time is 10:00am. The room was comfortable. It was tiring getting pressure to sign up for the timeshare sales pitch. I wish their cleaning team was as well staffed as their sales team.

Great location for walking to restaurants & the beach across the street. Family friendly. Lots of things for the kids including a pool & hot tub. Staff are friendly & helpful. Enjoyed our 3 night stay.

Great location for walking to restaurants & the beach across the street. Family friendly. Lots of things for the kids including a pool & hot tub. Staff are friendly & helpful. Enjoyed our 3 night stay.