We stayed at Kamaole Sands for our honey moon in 2013 and it was lovely. This unfortunately was the exact opposite. When we checked in we were surprised to see that a lot of amenities in the room were not working properly. The living room AC smelled of plastic when it was run. The ceiling fan wobbled so much that it seemed like it was going to fall off. The guest bathrooms shower was unavailable. All of which, we could live with…especially since there was a room with working ac and another usable bathroom. However, the icing on the cake was when we were getting ready for bed and uncovered the sheets to find dried up blood all over the sheets. This was unacceptable. To make matters even worse, orbitz and the Maui rental group didn’t nothing to resolve this issue. I gave both of you my entire trip to make this right and nothing was done. I’ll be posting negative reviews on yelp, google, every social media page, as well as contacting the BBB. I’ll make sure that everyone is aware of the giant bait and switch we received on our 11 year anniversary.

We stayed at Kamaole Sands for our honey moon in 2013 and it was lovely. This unfortunately was the exact opposite. When we checked in we were surprised to see that a lot of amenities in the room were not working properly. The living room AC smelled of plastic when it was run. The ceiling fan wobbled so much that it seemed like it was going to fall off. The guest bathrooms shower was unavailable. All of which, we could live with…especially since there was a room with working ac and another usable bathroom. However, the icing on the cake was when we were getting ready for bed and uncovered the sheets to find dried up blood all over the sheets. This was unacceptable. To make matters even worse, orbitz and the Maui rental group didn’t nothing to resolve this issue. I gave both of you my entire trip to make this right and nothing was done. I’ll be posting negative reviews on yelp, google, every social media page, as well as contacting the BBB. I’ll make sure that everyone is aware of the giant bait and switch we received on our 11 year anniversary.

Gorgeous, we loved our time here. We will come back.

Gorgeous, we loved our time here. We will come back.

We had an amazing visit to Maui. Our condo was very clean and organized. It had everything we needed and is in a great spot.

Having one of the two showers out of order was a huge inconvenience. Having tiny bugs crawling on your food made difficult to enjoy eating inside the condo.

Having one of the two showers out of order was a huge inconvenience. Having tiny bugs crawling on your food made difficult to enjoy eating inside the condo.

One star only because “unknown” is not an option. I can’t say much about the property because, even though I paid for it, we never got to stay there! When we arrived, we followed the check-in instructions and used the security code we were given to let ourselves in the unit, only to be surprised that it was already occupied! We later learned the property management company had changed our reservation to a different property without our knowledge or consent, or even a reason why. They told us the other property (the one they assigned to us) was all that was available, and also that their office was about to close for the day.