The staff were extremely friendly and helpful!

The staff were extremely friendly and helpful!

I stayed in room 11 at Casa De Alba for 9 nights in early September 2023. This was a great hotel with excellent staff and an awesome location. The staff went the extra mile helping me plan my days and navigate the streets of Cartegna. I really enjoyed the pool after a long day of adventuring. My only complaint is there is no hot water unless you ask for it. It was explained that the d city doesn’t have adequate water but I’m not sure if that’s true or not. I would stay here again.

I stayed in room 11 at Casa De Alba for 9 nights in early September 2023. This was a great hotel with excellent staff and an awesome location. The staff went the extra mile helping me plan my days and navigate the streets of Cartegna. I really enjoyed the pool after a long day of adventuring. My only complaint is there is no hot water unless you ask for it. It was explained that the d city doesn’t have adequate water but I’m not sure if that’s true or not. I would stay here again.

This is a 5* if all that counted is charm character, design, excellent location, and friendly helpful staff. 4* rating is mainly because it presents a number of practical challenges for those expecting your typical luxury / high-end business hotel. Biggest is the lack of phones in the rooms, so even for a cup of coffee, or simple question in the middle of the night you have to lug it down to the reception desk. Again, it’s a wonderful, 5* level property when it comes to charm, character, and design, but definitely not for those looking for more traditional 5* level amenities and services.

This is a 5* if all that counted is charm character, design, excellent location, and friendly helpful staff. 4* rating is mainly because it presents a number of practical challenges for those expecting your typical luxury / high-end business hotel. Biggest is the lack of phones in the rooms, so even for a cup of coffee, or simple question in the middle of the night you have to lug it down to the reception desk. Again, it’s a wonderful, 5* level property when it comes to charm, character, and design, but definitely not for those looking for more traditional 5* level amenities and services.

Great location, the best is the staff working at the Hotel, they really make a difference. If I ever come back to Cartagena, Casa de Alba would be the place to stay.

Great location, the best is the staff working at the Hotel, they really make a difference. If I ever come back to Cartagena, Casa de Alba would be the place to stay.

We had an amazing stay. This is a historical landmark, and as a result of it being a historical site, there are areas that are not air conditioned. But our room was kept cool and comfortable. The staff went out of their way to meet our every need. Breakfast was delicious. The location is safe and central.

We had an amazing stay. This is a historical landmark, and as a result of it being a historical site, there are areas that are not air conditioned. But our room was kept cool and comfortable. The staff went out of their way to meet our every need. Breakfast was delicious. The location is safe and central.

Albs was so beautiful and the stuff was great

Albs was so beautiful and the stuff was great

Can't say enough about the staff at this property. Jefferson, Guillermo, Jorge, Alex, Thomas, Carlo, everyone went above and beyond to ensure we had an awesome stay. I highly recommend!

Can't say enough about the staff at this property. Jefferson, Guillermo, Jorge, Alex, Thomas, Carlo, everyone went above and beyond to ensure we had an awesome stay. I highly recommend!

Prioerty is on best street behind walls of the old city. Casa de Alba was built in 1500's and was actual HQ of Sir Francis Drake after sacking Cartagena. History, charm, location and service.

Excellent hotel. Staff was great and very helpful. Definitely recomended this hotel. This hotel is in the center of everything. The best part is the staff.

Our stay at Casa De Alba was perfect. The property is absolutely gorgeous, located right in the center of historic old town Cartagena. The service was incredible. I can't say enough about the amazing and always friendly staff. Antonio was extremely helpful in showing us around the city, making dinner arrangements, island tour, and more. Jorge in my opinion is the best bartender in Cartagena! The food was also fabulous, and you couldn't beat the view/ambience having breakfast on the 2 floor balcony in the morning. We came with 2 children, and everyone had a great time. We look forward to coming back. Thank you to all the staff that I did not mention. Everyone was awesome! Made this last stop on our 3 city tour the perfect end to our vacation.

Our stay at Casa De Alba was perfect. The property is absolutely gorgeous, located right in the center of historic old town Cartagena. The service was incredible. I can't say enough about the amazing and always friendly staff. Antonio was extremely helpful in showing us around the city, making dinner arrangements, island tour, and more. Jorge in my opinion is the best bartender in Cartagena! The food was also fabulous, and you couldn't beat the view/ambience having breakfast on the 2 floor balcony in the morning. We came with 2 children, and everyone had a great time. We look forward to coming back. Thank you to all the staff that I did not mention. Everyone was awesome! Made this last stop on our 3 city tour the perfect end to our vacation.

Best hotel ever. Totally recommended. Better than the bigger hotels in the old city, plus it has a big historical significance as it was an important house during the Cartagena siege under pirate Francis Drake.

Best hotel ever. Totally recommended. Better than the bigger hotels in the old city, plus it has a big historical significance as it was an important house during the Cartagena siege under pirate Francis Drake.

Beautiful old colonial house in the centre of the old city. Surrounded by shops and nice restaurants. Cute roof top with small pool. Very friendly helpful staff (particularly Jorge) and excellent food for room service and fresh breakfast. Highly recommended.

Great place would stay again.

Great place would stay again.

Wonderful, beautiful treasure of a place. The owner was so welcomong and helpful. The butler tried to charge me 45 US dollars tip when I was checking out though.

Wonderful, beautiful treasure of a place. The owner was so welcomong and helpful. The butler tried to charge me 45 US dollars tip when I was checking out though.

Amazing hotel in the center of Cartagena. Outstanding location for walking around the old city and experiencing the museums, shopping, and fabulous restaurants. The pool is amazing and a great oasis from walking around during the hot day.

Amazing hotel in the center of Cartagena. Outstanding location for walking around the old city and experiencing the museums, shopping, and fabulous restaurants. The pool is amazing and a great oasis from walking around during the hot day.

Casa De Alba was extremely well located in the heart of the Walled City. Walking distance to all major sites within the walled city and fantastic atmosphere. We received a welcome drink which made us feel at home from the first moment we walked in. The service was extremely personalized and it felt as if we had our own 24 hour butler. The local cuisine breakfast which was included was top notch. The best part is that was cooked to order, and for a family of three including a child it was very important to have that option. In addition, the quality of the drinks from the bar was like no other. I highly recommend to Mojito by the pool. Hernan, Baker, Antonio, Juan, and Milton (staff) were more than incredible and we will definitely be coming back for a longer stay.

Casa De Alba was extremely well located in the heart of the Walled City. Walking distance to all major sites within the walled city and fantastic atmosphere. We received a welcome drink which made us feel at home from the first moment we walked in. The service was extremely personalized and it felt as if we had our own 24 hour butler. The local cuisine breakfast which was included was top notch. The best part is that was cooked to order, and for a family of three including a child it was very important to have that option. In addition, the quality of the drinks from the bar was like no other. I highly recommend to Mojito by the pool. Hernan, Baker, Antonio, Juan, and Milton (staff) were more than incredible and we will definitely be coming back for a longer stay.

Greate place, excellent service, perfect location

Greate place, excellent service, perfect location

Casa Alba was amazing! The staff were very professional, friendly and helpful! The hotel had a relaxing tropical atmosphere and was very clean. The rooftop pool had a wonderful view of the Cathedral. Casa Alba is unique and special and gives you a memorable experience!