Excellent front desk staff

Excellent front desk staff

I stayed here for a show at the Casino Ballroom and the location was perfect for walking to the venue. Check-in was easy and parking was very convenient to my room. The room was clean and had everything I needed. The only thing I would suggest is that it's probably time for some new mattresses - both mattresses in the room were clean but they weren't comfortable for sleeping. Other than that, I would definitely stay here again - it was a good experience.

I stayed here for a show at the Casino Ballroom and the location was perfect for walking to the venue. Check-in was easy and parking was very convenient to my room. The room was clean and had everything I needed. The only thing I would suggest is that it's probably time for some new mattresses - both mattresses in the room were clean but they weren't comfortable for sleeping. Other than that, I would definitely stay here again - it was a good experience.

Just a one night stay, but perfect!!

Just a one night stay, but perfect!!

The room was clean but the area and hotel was noisy.

Property was amazing and very walkable to the beach and all other attractions. Will definitely stay again!

Property was amazing and very walkable to the beach and all other attractions. Will definitely stay again!

The room was clean but the area and hotel was noisy.

This hotel was clean, but was bare bones. There was no phone to call front desk for assistance. There was no hair dryer. It had sliding glass doors for the main door. These doors were very hard to open and close. You could hear ever noise all night long from neighbors coming and going.

This hotel was clean, but was bare bones. There was no phone to call front desk for assistance. There was no hair dryer. It had sliding glass doors for the main door. These doors were very hard to open and close. You could hear ever noise all night long from neighbors coming and going.

It was just what we needed! It was walking distance to the beach, boardwalk, and casino ballroom venue.

For the price, I was expecting much less, but we stayed here for a concert, and the rooms were very clean and cute. Would stay here again, only recommendation is new beds. Our bodies the next day, felt like we slept on cardboard.

Had a great stay, the staff was wonderful even letting me check in early !! Definitely will be back

Very clean! Great location. Easy check in. Will stay again when in area!

A perfect base of operations for a visit to family: a one block walk to Hampton Beach State Park for early morning walks on the beach and a short drive to visit family. The room was very quiet.

Great room. Great price

Clean, quiet, comfortable, affordable and convenient to amenities/attractions in the area. I liked the designated parking spot by room number as well. No ice machine but that was not a deal breaker. A modest and unpretentious place.

Thank you Joe for giving us a room that didn't require 2 flights of stairs even though the reservation was made sight unseen. I appreciate your kindness and the upgrade.This is a fantastic place although I was unable to use the overhead fan instead of the air conditioner because of the inch thick dust. I would recommend cleaning them due to the cost of running the air conditioner. I also would recommend a quiet time curfew. I was awakened at 1:30 a.m. by stomping, yelling and very loud conversations. Overall you run a very nice place and again thank you for everything!!

Easy and quick check in Very close to beach without the price tag

Our stay was wonderful. We weren’t in the room much but it was comfortable, clean and the location was great.

Location Is very clean and kept. The staff is very friendly really care about there guest. Would highly recommend.

Our stay was wonderful. We weren’t in the room much but it was comfortable, clean and the location was great.

Mail sail was very clean and comfortable. Front desk staff was amazing and gave great local recommendations. Would definitely return.

I feel the staff needs to let people know upon check in how to work/where the AC is. We walked into the room and turned (what we thought) was the AC on the wall unit and left for the day. We didn’t know that the actual AC unit was up near the ceiling where you had to climb on the countertops to reach to turn it on and that we had turned on the heater instead. Also when housekeeping comes to clean they leave the curtains opens on the “entry” door (which is actually a sliding glass patio door) so the whole world can see all of your belongings. Easy for a thief to look and decide what they want. Besides those 2 things the room was adequate and served our purpose of having a comfortable place to stay while visiting family in Exeter. Couldn’t let the front office know of our concerns as we left every morning around 8-8:30am and came back after 9pm, so they were never open.

The location is perfect, centrally located. The grounds and pool area is clean and well kept. The wood floors were most welcome {compared to dirty rugs}. The beds were comfy. The bathroom was a bit on the small side and my only complaint was the moldy shower curtain. Overall The Mainsail met our expectations.

Nothing but good things. Great location. Super helpful staff. Great prices !

My entire stay was fabulous---heated pool so awesome---Joe the manager is exceptionally kind and makes you feel special---the microwave and fridge make eating easy---short walk to the beach---everything extremely clean---

The room had been cleaned and is close to the boardwalk. Check in was easy. Walls are thin though.

This place is absolutely amazing. The location is incredible ! Parking is easy peasy ! It's so quiet, we heard nothing from outside or other rooms. The beds are comfortable. The rooms are super well organized. There is so much room. The premise is clean. The room could use a deep clean. The dusting wasn't on point but everything else was perfect ! We SO appreciate the seperate sink and counter beside the mini fridge and microwave. It made so convinient to have breakfast, snacks and small meals. Honesty, for the area, for the price this place is amazing. The only negative is on the WiFi. It was basically inexistent... but we were there for the beach so wtv !

Very clean, beds comfortable. Great location and the check in person was very helpful.