Accommodation very basic cleanliness poor food in pool bar poor, staff friendly to far from main drag

Accommodation very basic cleanliness poor food in pool bar poor, staff friendly to far from main drag

3 Bed Apartment was excellent, staff very friendly & helpful, pool cold, location too far from anywhere

3 Bed Apartment was excellent, staff very friendly & helpful, pool cold, location too far from anywhere

Brilliant time, it was our 4th back to this hotel and we love it.

Brilliant time, it was our 4th back to this hotel and we love it.

Very comfortable apartment. Clean & spacious. Didn't use other facilities but pool area looked good.

Very comfortable apartment. Clean & spacious. Didn't use other facilities but pool area looked good.

A very nice facility with spectacular views. Hiring a car is a MUST as they are up on a hill. Reasonably priced, clean room, would recommend.

A very nice facility with spectacular views. Hiring a car is a MUST as they are up on a hill. Reasonably priced, clean room, would recommend.

Wonderful views from the property! Disappointed the restaurant was closed (and not advertised when booking). The pool was nice, but absolutely freezing water temperature. The room was tidy but the pillows were yellow and a bit disgusting, there was water damage, ants and residue in the bathroom. The staff was extremely friendly and helpful!

Wonderful views from the property! Disappointed the restaurant was closed (and not advertised when booking). The pool was nice, but absolutely freezing water temperature. The room was tidy but the pillows were yellow and a bit disgusting, there was water damage, ants and residue in the bathroom. The staff was extremely friendly and helpful!

Overall it’s a nice place our room was a little tired beds a bit uncomfortable and shower room flooded because drain was blocked, reported to cleaner but nothing fixed. The views are great we enjoy long walks but prefer level ground walks. I booked fully aware of the hill but it did dominate our decision on what to do and when.

Overall it’s a nice place our room was a little tired beds a bit uncomfortable and shower room flooded because drain was blocked, reported to cleaner but nothing fixed. The views are great we enjoy long walks but prefer level ground walks. I booked fully aware of the hill but it did dominate our decision on what to do and when.

I stayed here with my 10 year old daughter, brother and brother in law. My brother in law had stayed 5 times previously but after this stay it’s fair to say non of us will be back. Upon check in we were made to sign terms and conditions - something which we didn’t oppose to we felt it was great that the measures to protect us all were in place. However on the Friday a bus full of Spanish residents arrived for a “party weekend” which was total hell, music played from 8pm friday until 9am the Saturday morning, security done nothing about it, didn’t get any sleep at all. All beds around the pool were reserved - but no one was using them tried to take a couple of beds and ended up in arguments with the Spanish residents, no social distancing/mask policy being enforced, the pool had over 50 people in it at one point - my daughter couldn’t get to swim, complained to reception and we were told there was nothing that could be done, they knew it was over crowded and loud but the “management” had allowed it. We ended up demanding to be moved rooms as the noise was unbearable and the hotel staff weren’t doing anything. The room we moved to was nothing short of filthy and run down, balcony doors wouldn’t open properly, wardrobe doors were broken, filthy - hadn’t been cleaned in months by the looks of it. Utterly appalling for 4 paying guests to be treated this way - all because the management wanted to pack the hotel with local residents to cash in for a party weekend. Won’t be back.

I stayed here with my 10 year old daughter, brother and brother in law. My brother in law had stayed 5 times previously but after this stay it’s fair to say non of us will be back. Upon check in we were made to sign terms and conditions - something which we didn’t oppose to we felt it was great that the measures to protect us all were in place. However on the Friday a bus full of Spanish residents arrived for a “party weekend” which was total hell, music played from 8pm friday until 9am the Saturday morning, security done nothing about it, didn’t get any sleep at all. All beds around the pool were reserved - but no one was using them tried to take a couple of beds and ended up in arguments with the Spanish residents, no social distancing/mask policy being enforced, the pool had over 50 people in it at one point - my daughter couldn’t get to swim, complained to reception and we were told there was nothing that could be done, they knew it was over crowded and loud but the “management” had allowed it. We ended up demanding to be moved rooms as the noise was unbearable and the hotel staff weren’t doing anything. The room we moved to was nothing short of filthy and run down, balcony doors wouldn’t open properly, wardrobe doors were broken, filthy - hadn’t been cleaned in months by the looks of it. Utterly appalling for 4 paying guests to be treated this way - all because the management wanted to pack the hotel with local residents to cash in for a party weekend. Won’t be back.

We booked a 3 bed apartment and it was lovely. One double bedroom with separate toilet/wash room downstairs and 2 further double bedrooms upstairs along with the main bathroom. the main bedroom had a lovely balcony with a table and 4 chairs in which we watched the sun rise and set every day. beautiful sea views and on a clear day you can see La Gomera. This hotel is as previous people have said, on a hill. we walked down to the beach which took us about half an hour, and walked back up again after. that took a little longer but was still a pleasant walk up. The hotel pool was lovely, check in and check out was a simple process, we would happily stay here again. There is no entertainment which is one of the reasons we chose this hotel in the first place.

We booked a 3 bed apartment and it was lovely. One double bedroom with separate toilet/wash room downstairs and 2 further double bedrooms upstairs along with the main bathroom. the main bedroom had a lovely balcony with a table and 4 chairs in which we watched the sun rise and set every day. beautiful sea views and on a clear day you can see La Gomera. This hotel is as previous people have said, on a hill. we walked down to the beach which took us about half an hour, and walked back up again after. that took a little longer but was still a pleasant walk up. The hotel pool was lovely, check in and check out was a simple process, we would happily stay here again. There is no entertainment which is one of the reasons we chose this hotel in the first place.

Fantastic veiw, spaacious appartment, friendly staff

Fantastic veiw, spaacious appartment, friendly staff

KN Apartments. Good size family 4 apartments with hob fridge and microwave. Saved a ton of money on breakfast lunch and dinner. Beautiful pool and views. Clean and friendly.. No on site evening entertainment whatsoever, no bar. Games room usually closes at around 9 pm so kids on phones for night. If you want good value and quiet, this is the place

KN Apartments. Good size family 4 apartments with hob fridge and microwave. Saved a ton of money on breakfast lunch and dinner. Beautiful pool and views. Clean and friendly.. No on site evening entertainment whatsoever, no bar. Games room usually closes at around 9 pm so kids on phones for night. If you want good value and quiet, this is the place

Clean spacious and well located. Town centre is a 5.min taxi ride away

Clean spacious and well located. Town centre is a 5.min taxi ride away

Bed was not at all comfy , I felt neck pain every morning while staying there . Also cleaning was not good because I always felt like dust in my feet while walking into the room

Bed was not at all comfy , I felt neck pain every morning while staying there . Also cleaning was not good because I always felt like dust in my feet while walking into the room

amazing welcome! staff were friendly and security was really caring and protective would defo stay here again but would hire a car as cabs started to get a lot of money and the walk up the hill was horrible but great location and pool area was amazing with amazing views

amazing welcome! staff were friendly and security was really caring and protective would defo stay here again but would hire a car as cabs started to get a lot of money and the walk up the hill was horrible but great location and pool area was amazing with amazing views

Great hotel, fantastic facilities and good local amenities

Great hotel, fantastic facilities and good local amenities

had a real nice time. good 3 star. v friendly and helpful staff great views nice pool side bar, lovely food little out of the way. fine for us we had car and were cycling.

had a real nice time. good 3 star. v friendly and helpful staff great views nice pool side bar, lovely food little out of the way. fine for us we had car and were cycling.