This was a fabulous hotel! Check-in was smooth & quick! We were gifted complimentary bottles of water for our stay. Room was clean, bright and decent size for our 2 queen beds. Location was awesome. It was nestles in a walkable area with shops & restaurants.

The bed was amazing! The breakfast was extensive, the staff was very friendly, and our room was clean.

X

Very clean (new) great customer service.

This hotel stay was excellent best hotel I’ve stayed at in Iowa ! Breakfast workers did a great job and provided the best breakfast I’ve had in a long time !!

Was great

My stay occurred during the nationwide computer glitch which caused them to have no room key access. They had to walk us to our rooms to unlock them every time we left the room. We understood that this wasn’t their fault and took it in stride. Then they had no milk or syrup on the breakfast buffet. Upon checkout I suggested to them that they should have run to the grocery store for milk and syrup to keep their already upset guests appeased. The manager became verbally abusive towards me. Everyone else on staff was lovely and helpful. She should be fired. I would have stayed there again up until that point. She should not work in customer service. I will never stay there again.

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