space

furnuiture is quite old

location

To whom it may concern   This is to express my deep unsatisfaction with the service provided at your supposed 5 star accommodation.   I was extremely shocked and disappointed at the quality and hygiene level of your accommodation.   We received our apartment is a disgusting state! Hair all over the floors and insects and cockroaches all over the bed room and kitchen. This is absolutely unacceptable – atrocious quality for the amount of money we have paid and for the ridiculous state of your facility.   I demand that this matter is looked into and that I am refunded for my stay. It is unacceptable that I have paid 3000 GBP for this quality of service.   Your response at the earliest is appreciated as I will be posting the above mentioned commends on the hotel review websites.   Attached and photographic evidence.

location

cleaning

The location was near the haydpark, and the harrows walking in 15 mnts friendly staff safty

It's was all in all good but the smell of the water in our apartment was not good at all

Be careful: standard rooms are on the basement despite the hotel call it ground floor level.