Hotel prices in general are more expensive than ever before, but the Abercorn is more reasonable than the others in Richmond and although we did not need the shuttle to the airport on this trip, we will at other times and this shuttle service is another plus.

It is a bit further out from the city centre of Richmond, where we like to walk about when visiting the city, but having said that the price point for the Abercorn is a plus.

Location

Noise from other rooms. Could hear the kids in the room above us yelling and running back and forth across the floor

The transfer to and from the airport was excellent. The only excellent part of the experience. The room was adequate at best, the bed was comfortable. The bathroom floor was not really clean. I initially thought the shower was not working because when I turned on the taps nothing happened for several seconds before the water started to flow , then it was difficult to regulate the temperate. When I checked in with weather unfriendly staff I was told that no breakfast was included in the price, however when checking out the next morning I was told that if the booking had been made in advance a hot breakfast was included but then got a cold bag breakfast after noticing this was being given to other customers at the hotel.

After a very long flight I liked the clean comfortable bed. However the dislikes far exceeded the likes. I have stayed at other Wyndham hotels and could not believe that this hotel was part of the Wyndham chain of hotels as the quality and overall experience of staying here did not come close to what I expected. I will never stay in this hotel again but will continue to stay at other Wyndham properties.

The shuttle provided by the hotel was very helpful for travellers wanting to go to the airport! However the drivers were average and had zero personality!

The breakfast provisions were very average!

I liked that it was close to the night market and casino.

They said that the EV charger doesn’t work anymore so we weren’t able to charge our car.

Breakfast was great room was comfy and the hotel provided a shuttle service which was very helpful I would rebook this hotel again thank you

The air conditioner was very noisy making it difficult to get off to sleep

Dog friendly

Cold floors

Convenient for both airport and train to centre of Vancouver. Shuttle to airport and breakfast provided. Able to leave luggage at hotel until evening flight

Slightly 'tired' in decor. Breakfast choices limited and cooked food was not very tasty.