great location

room could have been a little bigger but great value for being in downtown Carmel

Location

room was too old, narrow staircase to take luggage and no lift

Margarita the front desk attendant was great!

everything

great location

Dated, dirty bathroom, thin walls (you hear everything in the adjacent rooms and on the hallways), staff’s friendliness was hit or miss, no coffee machine in room or in lobby (in fact several signs in lobby tell you not to drink or eat in lobby - very welcoming!), occasional parking available. This is not a hotel but a fancy hostel. Absolutely not worth the price.

the location was beautiful

lack of air conditioning

location

not for anyone who is in a wheelchair

excellent location and architecture.

1. Room didn't have a microwave. 2. Bathroom didn't have an exhaust leading to foul odor.

Perfect Location in the main area of Carmel! Beautiful property with a nice restaurant and bar on site.

Not necessarily a negative response but just be aware that if you are arriving to the property late, the car park will most likely be full and parking in Carmel in general is very tricky. Still it is a major positive that the property has a private carpark so just ensure that you are able to benefit!

Cute room, nice hotel, great location

Staff aren’t very accommodating, although they are nice about not being very accommodating

first night our room had a leak in the roof the moved us to a room that was the only part of the hotel that the power went out. then they take a night charge off and then re apply it later and won’t work with me on a refund. terrible place! don’t do it

service and basic functions of a hotel didn’t work.

location, history of hotel

bed bugs- ruined our stay and caused us to dry clean and sanitize all of our stuff when we left. Hotel did not offer to compensate or seem at all surprised

The location is excellent, right in the middle of town and also close to the beach. The interior decoration of the place was in general pleasant, in keeping with classic resort inn styles. The entirely red lobby does pop.

Our bath tub looked worn, and there was quite a lot of noise from the street late in the evening when the restaurant in the same building closed, disposing bottles. Also, there was no elevator, and the corridors are narrow, which made it a bit tricky to carry luggage to our room on the second floor. Car parking is included, but the number of spots are limited, which is inconvenient. Street parking is also limited, and zoned.