Proximity to the airport and the fact it had a shuttle. When no cabs turned up to take people who couldn’t get on the shuttle to the airport, the shuttle driver started his runs half an hour early and ran the shuttle non-stop to take everyone to the airport. A big rave to the shuttle driver.

The early morning shuttles were fully booked.

We arrived from a cruise ship and a couple of us weren't feeling well. The hotel was quiet and comfortable. The room was a nice size. The breakfast included waffles - always a favorite of mine. There were lots of other choices as well. An excellent breakfast included with the room rate. We required a car to travel to places we needed to go which came in handy when we left the hotel. I would recommend this hotel as having pleasant staff, clean and comfortable rooms and nice amenities. We did feel the price was a little higher than what we had hoped to spend.

We have no complaints about this hotel as per above.

breakfast was good

shuttle

That you had a free shuttle to the airport and complimentary breakfast

Bathtub tap wasn't working properly.

Room was clean and quiet

Breakfast was poor and had to ask front desk for room to be made up.

Hotel was convenient. We walked everywhere we wanted to go. Close to the airport. Comfortable clean rooms. We were able to have an early check-in.

It was a bit strange to have the breakfast room on the lower level….basically in the basement. But, it was clean and bright with good lighting.

Once the air conditioner was working the temp in the room was great - very comfortable. It was nice to be able to open the window a smidge as the air outside was clean and fresh. The room was tidy and the supplies in the kitchenette were sufficient for our needs, and the fridge worked well. The beds were very comfortable although the linens had seen better days. We could have used a few more towels for sure. All in all a comfortable stay. Unfortunately it was a visit due to a death in the family, otherwise I would most likely have enjoyed myself much more.

Too far from the elevator... I am a senior and it was very difficult to get around the hotel without an elevator in our section. Walking from the room to the stairs was difficult enough. The ice machine and the refreshment unit were on another floor and away from our section. Again too far to walk.