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I booked this hotel because of the restaurant/bar. The restaurant/bar was under construction and not open. The ceiling and elevator was dripping from the rain. The whole place smelled like motor oil it was horrible

Location

There was mold in the tub 😬

Friendly and helpful reception staff. Clean comfortable room.

Location

No hot tub…

The staff in the restaurant were very helpful when I inquired about accommodating food allergies.

The front desk staff seemed surprised when we asked for help figuring out the best way to get to city attractions. They did give us some good information but suggested that google maps was where we should have looked instead of asking them. Google maps did not provide the option they suggested as it involved partial car, partial transit. I appreciated that they did give a good suggestion but did not appreciate that they made it seem like providing advice on how to get places in their city is not an expected service at a hotel.

The hotel was very clean although there was some minor decorations going on the buffet was excellent and the staff was very helpful

Bed staff and quiet location. No water in room only complaint.

I had reservations on the wrong day by accident! We are 82 and asked for some help to find another place . The desk clerk blew me off rudely and I had to go to another hotel where the woman helped me to find a room elsewhere .

Above

Good but not special breakfast. Options: (a) Continental included oatmeal, muffins, fresh fruit, bread, bagels for toasting; (b) Full included scambled eggs (warm, not hot), sausage, potato, pancakes. Outdoor parking (generous space), indoor pool (did not use), limited indoor exercise equipment. No options for onsite lunches, although a few local, unaffiliated restaurants within 1-3 mile drive

New Normal: room servicing has become elective, requires requesting such service from the front desk in advance. TV options limited to ~40 channels but no streaming services