Close to downtown

Cost

We had dinner Sunday Night at the bar and our server Kendall Davis was AMAZING! He was hilarious, friendly, and just the nicest hard working person! He made the heat inside the hotel bearable, made sure we stayed hydrated and comfortable.

The A/C in our rooms sucked!!! It was uncomfortable. Eating dinner at the lobby was unbearable. I felt so bad for the staff who had to work with how hot it was in the lobby. Luckily your staff have great spirits and didn’t let the heat effect them but my party and I were sweating over our food. Apparently it was a problem throughout the whole hotel. We were only there for 2 nights so it didn’t make sense to complain and then have to move rooms with all the bags we had but when I spoke with front desk they apologized and offered breakfast as we were already leaving. Front desk also said it’s been a problem for a while now. That should have been told to us when we checked in.

The breakfast buffet was good.

The price was ridiculous. We've never stayed anywhere rather the price was different every night. The room was only refreshed once in 5 days so there's no excuse for charging over $500 for 1 night.

Was there only one night to visit with our son. Accommodations were very comfortable! Staff was amazing!

The location was fabulous .The beds were spacious and comfortable .The serving staff in the restaurant were lovely and could not do enough to help us .The breakfast was good value for money .

The reception staff were very unhelpful - in particular a lady called Courtney .We arrived after a 10 hour flight from the UK to be told our reservation had been cancelled .She then went off to serve another guest and so obviously did not care about us or our situation . Only when we got booking.com involved did she 'find' the booking and give us our rooms .Not a good first impression !

Location

location is great

rooms are very small, beds are tiny. valet parking is the only option, and it is expensive.

Modern clean rooms, friendly staff and good location

The breakfast was 25$ which I thought was excessive. You could help yourself, but if you just wanted a light breakfast, it was a lot to pay. We went outside the hotel to eat instead.

the location was perfect to get to The Ryman, The Country Music Hall of Fame, and Bicentennial Park

there was a solitary roach in the bathroom.

Better valet parking and do a total bill up front. More information about bar and pool.

People with the dogs.

The only one good thing was the location. Walking distance for a few good spotlights to visit. Good fitness center. Starbucks on site.

The building is old and needs maintenance. The door of the bathroom did not lock. We were mistakenly given a room who was still in use by other travelers. WiFi was spotty and we found bugs in our bed.