Staff were helpful in providing a better room the 2nd night.

1st room we were given was in a really poor location near the lobby and next to public restrooms which we could hear constant flushing, and the view was non existent, looked right into the lobby. We requested another room the 2nd night and got a.much better one on the 6th floor. Thr first night, there were many disruptive and impolite guests at the hotel blaring music and talking loudly in the hallway at 3am! Couldn't sleep. I had to call the front desk. Someone was pounding on a door, presumably to make the person blaring the music stop. Just ridiculous and unpleasant overall. The next morning a rude guest knocked on our door to ask In rude way if we had a rollaway bed and when I said no she just looked at me like she was waiting for me to give more details.

the room was great. clean and the beds were very comfy

we went to have breakfast at 9:30 and ALL the hot food was gone. there were quite a few people that had just gotten there and NO staff to speak to except the woman at the desk and she just said I'm sure they'll replenish??? after waiting a little bit we left and had to find somewhere to eat. we are disappointed.

We like the comfort , parking we had good time

TVs should have Neflex need to upgrade TV

Le personnel à l'accueil était très gentille. Elle a su répondre à toute mes questions. La chambre était grande et propre. Le déjeuner était excellent.

Nous avions une chambre avec 2 lits. Cependant, une seule chaise. Il aurait été agréable d'avoir une 2e chaise (ou fauteuil). Une suggestion : Il y aurait lieu d'ajouter un mini frigo.

The breakfast was excellent as usual. The staff and the room was excellent. I espcially liked the Hampton Suite Room 1512. Always nice.

Nothing

location was perfect for our needs

The beds were hard. Other than that, the hotel was great!

I was very pleased. Could not ask for anything better

nothing

The breakfast was very good. Location was not too far from the port to drive

We waited at the desk for 45 mins. They couldn't find out reservations. We even provided the booking sheets for proof that we paid. I pd thru booking.com and they pd thru air miles. Our friend had to call air miles and talk to them. It was a bad start to the day. Check in process should have been a lot quicker with no issues.

Location for my purpose suitable.

Bad smelling rooms.

The room was clean with a nice scent and well appointed and the breakfast was very nice. Foremost, the front desk lady was very friendly.

Nice, clean, large room. Staff very nice. Good breakfast

The room was comfortable and quiet. I liked that we could use the facilities at the other hotel, too. The breakfast was fresh and hearty,

Nothing

We actually checked out on the 7th. The staff at this hotel are fantastic! Ahmed at the front desk, is so very personable and kind. The cleaning lady’s we encountered on our floor were very sweet/helpful. Very comfortable beds. The breakfast spread is awesome. We have Hiltons Honors and we’re able to use the pool/fitness area in the joined Hilton. Security in the parking lot at night. We will definitely choose this hotel to stay in next time we visit family. Sadly I forgot to take pics.

Great family hotel

I loved everything The room the breakfast the staff very nice and helpful

Nothing I didn't like everything and everyone was excellent

Angie at reception was so professional and really hooked my up by putting a refrigerator in my room

Comfort

No refrigerator

staff are so friendly and helpful! rooms are clean and breakfast great

Michelle was such a pleasure to deal with.

clean, confortable room and beds. nice breakfast. very pet friendly

room cleaning is not everyday

Check-in etc.

Noise. Non-meat omelet no available..