Location. Considerate staff.

Old decor but that is OK. Less OK was that many parts of the room had not been cleaned in ages. Sticky parts, old dust... Not pleasant.

Hotel is located in Queens, a little further from the Manhattan, but there is a metro station very near. Location seemed to be safe and there was a shopping mall within 10 minutes distance. Staff was extremely nice and helpful!!

Hotel rooms are little bit old, but they were clean.

clean, location , staff

bed was uncomfortable

Location was good for the Us Open tennis.

Dirty

Value

Room size

Friendly and knowledgeable staff.

Hotel was very old with no extra amenities (coffee mugs but no coffee maker in room), but everything seemed clean and the bed was comfortable. It met the need of giving me a place to sleep after a canceled flight and my Uber driver shared that the area is a safe one with lots of good Asian cuisine!

All decor seemed very, very old. Confused about coffee mugs but no coffee maker is room.

location

not so clean and very loud

Dirty, smell. AC almost not working.

Whilst the hotel wasn't flashy or fancy, it was exactly what we needed. Close to Citi Field, close to a subway station, surrounded by excellent restaurants (in the heart of Chinatown), so I can't recommend this hotel highly enough., Don't expect flashy, expect a modestly priced stay and you will be surprised!

No breakfast, hadn't booked (is there, in fact?) The room had a nice yellow colour on the wall behind the beds, so with pleasant old-fashioned lamps on the bedside table the room had some warmth. Bathroom okay. The airport taxi had been ordered and was waiting outside at agreed time.

Very small room, seemed quite a bit smaller than shown on photo Access by steep stairs (1/2 floor) into basement reception (no lobby) General lack of upgrading, no ambience Not the simplest checking-in at reception

I didn't like that the credit card numbers were taken

The staff is friendly and the place is clean

Very good customer servises

None

Great. friendly and helpful staff. Third trip there. Will always book stays at this hotel. Good value and location.

WiFi can be spotty but when I mentioned a problem they immediately offered working alternatives.

The ac worked

It was old, in great need of repair. Old carpets, stained wallpaper and towels that were worn out.