Excellent all over. Best beds ever

Love the porridge/oatmeal and waffles. Comfortable beds and pillows. No smoke smells in room.

Coffee - would have preferred a dark roast (stronger) brew.

Good location, clean

I did not like the lack of recycling bins in the rooms and the fact that they use plastic forks & knives for the breakfast in the lobby. The plastic crises is terrible, they could use stainless steel cutlery & have a dishwasher. And try to do something positive for Thunder Bay’s environment.

Beds were comfortable, room was clean, overall nice room and clean hotel

That housekeeping didn't come in to change the garbage or restock coffee etc for a 2 night stay

Everything except the price!

The price

The pictures online

At check-in, at midnight in Thunder Bay, the front desk said this was not in fact a pet friendly hotel. Another group of travellers experienced it the week prior. This information needs to be fixed on Booking.com

good location, very clean and modern

the pool was ok

Location

Overpriced, staff could care less about any guest issues.