The waterpark and the pool .

The cleanliness was not there for me . I even called prior to staying at the property about my room being properly cleaned . Our room was full of bugs. The door in the room had a big hole under it which I’m sure allowed the bugs to come in through .

Price was reasonable

The resort smelt of pot majority of our stay, tubs are too small to comfortably use lazy river. 3 slides but one out of order. Jacuzzi tub should be open same time as pool for adults

La ubicación

Muy mala calidad del local

Nothing

Everything

The waterpark was really nice and well kept, it really is as nice as the pictures and my kids absolutely loved both the pool and waterpark. They have a nice little bar open for parents and music playing during the day. It's a really fun atmosphere. The rooms were clean and fresh smelling. We got a family suite with bunk beds for the kids and a nice deck to sit on facing the waterpark. It was nice to sit out at night or in the morning to have coffee. I had done some research before we went and knew ahead of time that the suite had a kitchen set up with a full size fridge but no cook top so I brought my electric skillet from home so we could have meals in room to save money. It was a huge help and would absolutely do that again.

So this place was good but it could be great if they did a few things differently. 1) get a cook top for the kitchenette. They are like $25 at Walmart but completely enhance the experience for your guests. 2) if you aren't going to offer room cleaning daily unless called for in advance please for the love of God leave some cleaning supplies in the room for guests to use. After day 3 with no way to sweep the floor up or paper towels to wipe down the kitchen table or counter tops things got dirty and unpleasant. Having access to a broom and dust pan, small bottle of dish soap, and a roll of paper towels would have been a huge help.

I enjoyed the waterpark for my grandkids the only thing i didnt enjoy is the staff really didnt watch the people in the area.

I wish the staff would have taken a little more watchfull eye on the people in the waterpark and pool area.

La Tranquilidad

Me encantó todo vuelvo pronto espero restaurante y bebidas estén abiertas pero todo excelente