First room given us was so small that the queen bed doubled as wall to wall carpeting. The bathroom was so small that you had to step out of it just to change your mind. Fortunately when we explained our discomfort with the room they did find us a more suitable room. The seconded room was quite acceptable with an enjoyable view of the bay and city lights. The desk clerk was very kind and helpful.

No place to sit in the restaurant or bar. We were told by the hostess to stand in line for our wine and see if we could find a seat in the lobby.

Hot Tub and sauna

Food not exceptional, but price for food is.

Best location in the bay. A “grande dame”. Classic old hotel. A real gem. Beautifully renovated. Great staff great onsite food options. Love it !

The grounds are wonderful, the tennis courts and the pools superb!

The food is mediocre. Room service food even worse. Only Provisions Cafe is good.

I love the room, the view, the cleanliness and everything else.

I think it would’ve been a little more comfortable if the toilet area was more private.

it’s gorgeous— so many amenities— and so grand and steeped with history

hard to park…but like the self parking option and being able to leave the lot without a fee

Everything

Majestic older hotel with great appeal

Nothing