Size of the room and location.

One towel had brown stains, it was not clean. I didn’t like the fact the they didn’t give us clean towels. Front desk was not friendly when checking in.

location was away from the night life and noise

refrigerator smelled offensive ants sofa bed was bent and mattress had no support

We watched the fire works from our balcony. We could see the beach from either side of our room.

nothing. loved everything

It was an okay experience. The kitchen was dirty when we got there and the bathtub was messed up.

See above

Location staff atmosphere

The bathroom

Booking.com

it was clean

crazy amount of ants in room.

Location

Elevator broken

the location

I requested an early check in when initially booking. we arrived in OC a few hours earlier than planned. check in was at 4pm so I called to again ask for an early check in I was told that I didn’t have a room booked with them and if I did book I could check in at 330 when initially walking into the room it has a smell and it’s not a clean smell one of the beds was dirty thank GOD there was a second bed and we had an additional blanket to use woke up to a trail of ants in the living room area (I have video) the elevator is scary….shakes no matter what floor you going to the whole place was dated…they need to upgrade the front desk people were not friendly at all, one of the guys didn’t even speak when we spoke to him

The hotel was not clean at all.

love the location very clean staff was very friendly would come back but need to fix the pool situation

The pool was super cold

We enjoyed the game room and the location being so close to the shore.

The indoor pool was freezing. The room had tons of ants and the front desk staff simply said thanks for telling me, and offered no solution. The sofa bed was also broken.

I love how close it was to the beach and stores. Excellent location because you can walk to a lot. Parking was great. Staff were helpful and friendly. Two balconies and really nice kitchen and sitting room. Two TV's and a comfortable bed. Room was very clean. They do have a nice pool but we went off season and it was a little too cold to use it. Would definitely stay here again.

the beach view was awesome

Pool, game room, the views

Family friendly, our room was great with both ocean and bay views and the location was great.

Location

Outdated, needs a remodel ADAP