Holiday Inn St. Louis Airport West Earth City, an IHG Hotel
Sobre este hotel
Located 6 miles from St. Louis Lambert International Airport, this Earth City, Missouri hotel offers free airport transportation service, an indoor pool, and 24-hour fitness centre.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Earth City, MO
Atrações nas proximidades
Hotel em Earth City, MO
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.4/5.0
Médio(106 Comentários )
Revisões 100% validadas1.0
Decent location
Moldy bathroom with no ventilation. Fold out couch bed was full of food from previous people. Gym did not have any type of sanitizing system. Couch had blood stains.
9.0
Clean room..friendly staff
Everything was great
6.0
Convenient
Dated
9.0
location is a very short distance from Hollywood casino which was where we saw a concert
clean and well staffed
10.0
staff was super friendly and helpful
sink drain kinda slow
6.0
Room was clean and daily housekeeping was available the rest was total garbage and not worthy of positive comments. See my long explanation of bad service below
Upon arrival there was a lobby full of guests waiting for housekeeping to clean rooms so we could check in. We all had to wait until 7pm before we could get in our rooms. The next 3 days I witnessed the same nonsense for other guests. Housekeeping randomly enters your room without knocking even with do not disturb sign on the door. Breakfast is available between 7 and 10 however they randomly close for 15 minutes during this time and tell you to come back later. Asking for basic guest information from the desk staff gets short one word snotty answers.
Bums!
8.0
During this stay, the staff was very helpful and professional.
The only snag in my stay was my room did not have a hair dryer.
6.0
The location was good.
Our room stunk. And there was food still in the floor when we got there in the closet was a banana pepper we noticed there was not fire alarm but the biggest issue was the smell. It was a weird smell that we couldn't figure out. They also didn't clean room the
time we were there and we didn't put the sign on the door for them not too. We needed new towels and trash taken out but they never did. We stayed 2 nights and normally rooms are cleaned daily unless u request them not to be
1.0
The staff was friendly and nice!
No free breakfast! Along with not too many options! What are people that do not consume pork or meat supposed to eat here? Bread?
Pool was not open!
Bar and lounge was not open!
All the reasons I booked this hotel I was not able to utilize any of it! I most definitely will not be back! I rather book at the Holiday Inn down the street from there near Dave & Busters!
6.0
clean, quiet and the beds we’re comfortable restaurant staff was very friendly in the AM
most of the front desk staff I encountered were very grouchy. They didn’t offer clean towels or to dump the trash. The restaurant/bar was supposed to be open until 9/10 and when I got back from the hospital at 8 after not eating all day it was closed.
7.0
convenient to airport
was disappointed with the shuttle only two times in am. Felt it was misleading with the parking and shuttle service. So we ended up going to airport to park. Also had to pay for breakfast of other two staying, only get one pass for breakfast. Then after I paid for two breakfast Chef called in that day. So needless to say left and went to airport to have breakfast and park.
3.0
The receptionist was extremely unfriendly and rude. Not helpful at all. I've never encountered such a rude person.
5.0
The Holiday Inn is clean.
All room facilities worked well.
Staff was friendly and responsive.
The elevators were broken the first day and guests used the service elevator.
None of the ice machines worked..
Had to have my room key cards reprogrammed three times.
There was no soap nor shampoo in the room when I checked in.
Trash remained in the waste baskets from previous guests.
The fridge has no freezer compartment.
8.0
Breakfast menu was good. One entree was a large enough portion for 2 of us to share.
2 lightbulbs we're out in our room. We told the staff at the desk after checking in in the evening and they were replaced the next morning.
8.0
Elements restaurant - very relaxed - good prices
Things that are not in your control - too many people - can barely walk around. I have to be very alert driving. Do you need to build more hotels? Will this madness ever settle down?
5.0
The room itself was nice. The facility was clean.
Had issues with my reservation. The hotel had not processed my reservation at the time of my arrival and had delayed getting the room after a long drive. The bathroom toilet was too low, and the shower did not have safety strips I almost fell twice in the shower the room was not cleaned and I had to get my own towels. the phone was not connected so there was no way to call for help or anything from the front desk. I was in room 705. also no ice anywhere
6.0
Location
Once we got there we were charged another $25 for incidentally fees. The gal in front of me in line paid $20 less than I did for her room. She was also upset about the fee. The phone was ringing off the hook. A male staffer had a phone on speaker at the front desk and was asking if this was the person who just called and cussed him out. Not sure what it was about. Drunk women bringing in a giant package of water on the hotel cart laughing and greeting anyone they came in contact with. Our bathroom wasn't super clean.
4.0
The bed was fine
I was told over the phone the parking was free when for 7 days it was not. I was told I could and arrange for the shuttle if I called before my return flight even if was going to be a few minutes after shuttle hours. I called and that was a no. There was no remote in the room. The receptionist did find one that worked after several tries. There is better options if you want to park and fly.
3.0
The location.
The floor was nasty in the hallway and there was not AC in the hallways. People were smoking weed in the stair wells and rooms. The front area was totally choas with large groups of people running around and cluttering up the entry. Bathroom door handle was broken and wouldn't lock.
5.0
the location
unfriendly staff and tv in room was
unplugged both the cable and outlet.
had to pull out unit to find them, plug
them in and then put unit back.
4.0
the room was okay
the breakfast was okay, but service was terrible. When we called hotel to see if they shuttle to concert we were told yes. When we got there we were told there was a fee for shuttle. When we got to concert the shuttle person told us where he would pick us up. We along with 14 other people stood there, we called and he kept saying he was on his way. 1 hour and half later he picked us up but about 2 blocks from where we were told to wait.
3.0
convenience to the ampitheater
staffing, not knowledgeable staff
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Earth City?
O preço médio de um alojamento em Earth City é de R$ 693 por noite. Este alojamento é R$ 275 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Holiday Inn St. Louis Airport West Earth City, an IHG Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Holiday Inn St. Louis Airport West Earth City, an IHG Hotel. Aproveite a água!
Holiday Inn St. Louis Airport West Earth City, an IHG Hotel permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Holiday Inn St. Louis Airport West Earth City, an IHG Hotel?
Encontramos 13 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.