wonderful

Ubicación, visual.

Pueden mejorar los colchones.

Valet service and customer service

Squeaking toilet

Good

Location

The room had someone else's hair in the bathroom

there was no breakfast included

Loved the selection

Person who checked us in was not very helpful. Mentioned we misplaced parking ticket and response was to go out and look for it or go to gate and get another. Which you can’t do without a car. 🙄. Then we mentioned we were walking back from stadium and was advised not to. He mentioned he lives by stadium and NEVER walks at night. Suggested we call Uber. 🙄. Walk back was fine.

Beds were very comfortable

The concierge set us up with a limo stating one price and the drivers price was x3. They need to be better informed about driving services if they are going to tell guests about them

Bed was comfortable

Shower was sloped, no grab bars, potential fall risk. Didn't replace shampoo or washcloths on day 2 Was a maze to get to our room Reservation mix up. Staff not at all accommodating even tho we had verification from priceline and II had personally spoken on the phone to Hyatt staff and verified Parking very expensive even tho we didn't use vacation