Hotel and room seemed clean.

I called inadvance to inquire if the jacuzzi worked and was told yes, No, it doesn't and the pool is also cloudy and discusting. The room itself smells real bad. The front desk person is either sleepy or very disinterested, maybe she hates her job. Desk toId me the hotel had been renovated before or right after Covid, (1.5-2 years) No, doesn't looked like it was renovated for the life of the hotel for 20 years. I really don't see how this hotel got a 8.0 rating.

Breakfast was good. The room was clean.

The bed seemed a bit worn out.

Bed very comfortable & breakfast had a good assignment. Of food & juices. Very nice facility, very relaxing atmosphere.

Having to chose a different hotel to stay at.

Service from front desk.

Location is far enough from I-40 that you don't get the traffic noise. Breakfast was good there was a variety of choices.

Long walk from parking area to entry on a narrow sidewalk.

The hotel should not be available for booking through the site because they do not list "locals" as an exclusion. Thankfully the hotel across the street does accommodate local residents.

The room was comfortable.

Access to the hotel was confusing even using Google maps.

Beds were very comfortable; the breakfast was also very good along with the facility being clean and easy to get around.

Nothing to complain about, very good hotel.

Room was clean and spacious for a 2 queen suite. Breakfast was OK. They had waffles, eggs, sausage links and other standard fare. Beds and pillows were comfortable. Jimmy John's and Red Robin right next door. Very large jacuzzi that we swam in.

Elevator was broken. Indoor pool was cold.

The elevator was out of order which was a pain.

the swimming pool

nothing

location

Certain things needed maintenance, namely loose door handles that wouldn’t open/close properly. Also, the elevator was down during our stay.

Breakfast was good. Needs comfy.

Elevators broken an had 3rd floor room. My 74 year old parents didn't appreciate that.