The hotel was clean and the staff were very friendly and helpful.

The A/C was set to 65 degrees when we entered the room. This is absurdly cold and very wasteful of energy! We were unable to adjust the thermostat. This was quite disappointing.

Location

Parking wasn’t great.

central location

the room and hotel was extremely hot. The room thermostat didn’t work and once we turned down the heat it would heat up within the hour. the room price was expensive for a Friday night in February and the amount they charged for a pet was almost as expensive as the room!

Clean, the breakfast was a plus. I would stay hear again.

N/a

We went to see Van Gogh and it was close, so that was good. we could walk to a restaurant so again, good. People were friendly.

The bathroom Shower head had black mold, all the crevices had mildew. There was a silver fish bug on the floor in there. The rooms heater was wonky. Pool area had no towels. Just not the cleanest.

Breakfast was great- I’ve never had such a buffet at a hotel before. There were multiple flavors of waffle batter to make fresh, multiple flavors of syrup! Gluten free bread was even very good. The lady servicing the buffet deserves special recognition for the cleanliness and care she provided.

Friendly people, dog friendly, breakfast included

The coffee!😁

The location

I enjoyed everything about the property

My room, breakfast ,convenient to state st.,staff. The breakfast room was exceptionally clean. The gentleman in charge was polite and helpful.

I try not to think about those things .

great location

nothing

I loved the location, the big breakfast room with teas and coffee, employees were nice, and the rooms looked great! The coffee cups had an illustrated mustache or lip on them and I thought they were super cute!!!! Gave them personality lol It’s in a downtown area so you can walk to a lot of nice little shops and there are some parks nearby too, but a larger park by a river is on the other side of a bridge, but it’s not a far drive! Would absolutely loooove to stay here again!! thank you for having us!! ~ written by Sam’s daughter

Very close to the theater and restaurant we always go to when we visit Schnectady.....The room was beautiful the staff was great and we even ran into a few of the actors in the play we were going to see!!!Will definitely go again!!!

Nothing

location

swimming pool closed