The facilities were amazing and very extravagant!

The place is very family-oriented would have been nice to know ahead of time. Can get noisy and crowded. The price feels high for the quality.

Beautiful. Even though it was large everything was easily accessible. Our room was beautiful, kitchen was wonderful, very quiet. Maid service, valet were very courteous, helpful.

Pool work in the morning was a bit noisy, however we were told about it prior to arrival. Went to the timeshare presentation-had a bad experience with Jackie. She made us feel foolish about what we had spent for our stay. Hard to forget her words and how she made us feel.

The suite was spacious. Beds were comfortable. The kitchen was stocked with a variety of cookware, serving plates and utensils. The washer dryer was very convenient. The hotel provided detergent and dishwashing soap, etc. - all the amenities. Staff always had a smile on their face. The beach was very tranquil. The landscaping was beautiful. We would highly recommend this hotel to our family and friends.

Nothing. It was fantastic!

all the amenities that were included

the cost for food at the restaurants onsite

location, accessibility to other places including stores.

housekeeping - from the first day I saw a melted soap in the bath rack. It was not cleaned until a day before my departure. There was no body wash bottle on the wall that was supposed to be next to the shampoo and conditioner. It was added again a day before the departure. My understanding was that one housekeeper was actually doing their job and taking care of the room. Only in that one day I would say I got the service that would be normal for a hotel service after paying so much money for a day. I basically got a soap bar on my own to use for bath. I did not even bother to tell the management about it because if it was done properly these issues for cleanness and care would not have been there in the first place. When they provided a soap bar for washing hands it was only twice during my 7 day stay. In my practice hotels replaced it daily other than waiting for the melted small bar to dissolve until the very last drop in your hands. Other than this the rest was good. I don’t want to put a bad impression for the rest. Vilas are well set and comfortable.

There was no breakfast

We paid a lot for ocean view and couldn’t see the ocean

friendly people

pillows need up grading and the early noise of a truck doing work woke us up

location