All

Could not cancel booking all other hotels allowed

Convenient location and has all we needed without having to leave the hotel

No t.v. remote in our room. However, one was brought to us so we could turn it off in order to go to bed!

Indoor parking too tight due to poles

We liked the hotel on the river. We walked along the river in the morning. We liked the 3rd Floor Lounge with the Drinks / Snacks and the Breakfast. We liked the Coffee shop in the hotel. The valet person was very nice!!

We did not like there was no gift shop in such a large hotel. There was a large convention going on. Missed opportunity for guests to get personal items and other stuff. All they had was a few drinks off to the left of the front desk area. We had to make our way to Target a few blocks away. This was a bit unnerving walking into the Target with 3 armed police officers. There were a lot of homeless people coming into the Target store. They were also hanging around on the streets. We were in and out very quick. Not sure I would stay here again based on the location. We liked the Portland Embassy Suites location better as it felt safer to walk around and walk to Voodoo Donuts.

Everything except the room is too small for the price I paid.

Room is too small for price I paid.

Bed and pillows were super comphy. Good location easy to get around to everywhere we need to be

The front desk staff neglected to mention there was an additional $25 per night 'location fee' at check in - AND - that if I bought food on premises to charge it to my room and I'd be credited back up to $25 dollars a day. Therefore, I charged our breakfast(s) on the credit card. When I checked out they were generous with that information AFTER it was too late. Pretty shady move as far as I was concerned and so I told them as much. They apologized and said they would refund me that amount but then never did receive the credit. So not only do I feel ripped off I was also lied to. Double insult.

The room was very spacious! The air conditioning was a bit loud, but it kept the room exceptionally cool during the intense heat.

The front receptionist made a comment about us being married... we were mother and son, we got a chuckle out of it, but others may not find it as amusing as we did

Great location on the waterfront with a stunning view of the river

Room was small for three people

Location

Paying $49.99 to park my car after paying $300 for room

All excellent

Right next to blues festival walk across the street everyone was Nice

Good

Need concierge services

Location was convenient for business purposes.

No parking on site unless you pay $49/day. Did not like the glass sliding door to the bathroom. Some staff were friendly and helpful, others were not. Was charged incorrectly multiple times and the front desk said they weren't able to help me and transferred me to accounting who did not return my messages or email.

There was no microwave I'm my room

All the staff was pleasant and helpful, ( especially the morning staff at the restaurant). Rooms were clean and beds super comfortable. The The location was perfectly located across from the river walk.

I believe a complimentary breakfast would be a nice touch. We travel the world and 90% of hotels we stay in have breakfast included with our stay.

Room, conference center

Cost, no ice machine on our level, no free breakfast despite large cost of room, no free wi-fi

the view of the river, everything was clean and up-to-date

The only complaint we had was the price of the valet overnight parking it was $50 for the night