The area and distance from hospital

NA

Very quiet and great location. Spacious room. Clean. Courtyard and pool were a nice plus.

Air conditioner was loud and didn’t cool properly. Bed not the best.

It was nice and quiet

The carpet smelled and should be replaced

Modern hotel, very nice staff and well stocked gift shop.

Too noisy, I could hear conversations on the rooms next to mine, not as murmurs but as a clear conversation. Had to turn the TV volume up to cancel the noise.

I booked this room through booking.Com but the hotel was full and could not take me. Booking.Com charged me anyway.

I've been coming to this hotel for years. I'm not a corporate business executive I'm a everyday single parent who was in crisis when covid pandemic hit. These people showed me & my 2 year old the upmost respect like they did everyone in suits & ties. They didn't know but their down to earth but still immaculately professional behavior gave me the motivation to look past the crisis that I was facing. I left to live in California and came back here 2 years after my crisis. Even with different staff the tone of this hotel employees is very touching. Their all great spirited, professional people who don't give anybody a hard time or be rude or show any type of discrimination towards any of their customers. In today's society customer service skills are horrible. So for this hotel to have a full staff down to the housekeepers of well rounded, polite, warm spirited, professional people speaks volumes. The staff that work up & close with the customers are a great reflection of whoever runs this place at the top of leadership board for this location. The rooms, furniture, always new white towels, comfort of beds etc is always spotless. Great place with great energy & vibes. I'm 45 years old & this place is one of the best, well rounded businesses I've dealt with!!!

There's absolutely nothing not like about this Courtyard by Marriott location!!!!

The room was clean and comfortable.

Marriott screwed up our reservation and receptionist was belligerent and inflexible in addressing the problem leaving us sitting in the lobby for two hours at 11 pm at night. Breakfast was terrible. No shuttle service to the airport and no help from staff in booking a cab - thank goodness for Uber. This is one hotel near DFW I would definitely avoid. Serious problems here.

Breakfast

Not given the rooms I was told. Carpet smelled muggy and was wet. A/C unit was not working properly and making loud noises all night. Plenty of ants in swimming pool. Broken glass on carpet from wall frame.