Front desk were caring and considerate of our last minute need for a late checkout!

Room needed a good cleaning

Breakfast was terrible. Staff couldn’t understand requests. Charged premium price for a less than par stay. Sheets had stains. Carpet in room had stains. Bed was uncomfortable. Bath tub was not clean upon arrival.

Price was really high for the product. Both beds had stains in sheets. Carpet had stains. Tub was dirty upon arrival. Uncomfortable bed. Kitchen staff when making a request for a bagel had to ask “what is a bagel again”.

Going to Assencion St Vincent. Location fine. Breakfast wonderful

Everything great it

The property has housekeeping on request which was not informed to me. I’m disappointed Marriott would do this to its guests.

It was very clean and the staff was great, very friendly. Room was plenty spacious for three.

The tub was very slippery when taking a shower. The couch is very wide for a seating area. The bed was hard, but not horrible. The breakfast was not edible. The biscuits were hard, bacon was undercooked, and all the hot food was cold.

Location

Advertised as a suite. It was one room with a fold out couch

This hotel was in a really great location and made it easy to get to the things in the area we wanted to visit. (Holliday Park is always worth a visit and it's great for families! - see the attached photo) It's also close to the highway, but not on it, which is a bonus! Even though it was next to a busy road, we didn't notice any extra noise in our room. Loved the mini fridge with sink and counter top which made preparing lunches easy. The breakfast was great - nice variety - and I really, really appreciated alternate milk options: chocolate soy milk and regular almond milk. My son is allergic to dairy so this is always a difficulty when we travel. It was such a relief to have something he could drink at breakfast. The pool was nice to use and the exercise room was small but had the basics needed. Overall, a really pleasant stay.

The bolt lock on our door didn't work, so that was a little frustrating. We used the pull-out trundle bed beneath the couch, which was a nice change from a fold-out bed, but it made traffic to the door very tight and difficult to maneuver around, which I feel was a bit of a fire safety hazard.

Location and the pool was great.

I had to leave 😪