This is an awesome place. Great location. Great views. Each room is different. Barb at the front desk was awesome, recommended great restaurant and brewpub. She said her goal is to make sure all the customers are happy. I’ve travelled to top notch hotels and resorts on multiple continents and I would put her at the top for all around people and customer service skills.

Nothing. It was a great spot. I went off season so it was very quiet.

Cozy and welcoming. kitchenette in the room was perfect. They would even have a fire in the lounge each evening.

Room temp was hard to manage.

Just didn’t realize the restaurant/bar was shut down for winter season but overall it was an awesome place.

Everything about the stay was amazing especially the staff. They went above and beyond to make sure everything was perfect, checking on us frequently via text. Very welcoming and pleasant.

old historic feeling. nice lay out on the room

they shut off the hot water at night. hair on the bath tub. blinds in the window hard to close. Almost gave up on them.

View from the room. Proximity to Rocky Mountain National Park. Location on a hill. Restaurant is fabulous for dinner.

Nothing

The room they put me in was over the kitchen and when the kitchen staff was cleaning for the night, I could hear them loud and clear. went to say something to the front desk who said he would take care of it, but it went on for about 20 more minutes before they seemingly left for the night

Spacious room, comfortable bed, close to town, not walkable but close nonetheless

parking is tight, just be prepared. not a deal breaker

Great location for access to the route for Rocky Mountain National Park. A short drive to grocery store, and other services in town. Staff was helpful with suggestions for our stay. Also, the restaurant on site was great! If you want the experience of a cookie-cutter bland hotel chain, this is not your hotel--however, if you want to experience a historical lodge with wood floors, antique furniture, and learning about the family history of this mountain lodge and mountain memorabilia, then the Crags Lodge is the respite you are looking for.

lovely

Beautiful grounds!

convenient location

N/A

Food and bar service was excellent

That it couldn’t offer breakfast

The bed was comfortable .

It was hot. This place does not have air conditioning. Rooms are very dated. Bathrooms have not counter space. Having to leave the windows open de reased privacy. The pool was not open. The restraunt was way to expensive.

The room was perfect with an amazing view of Estes Park at night. old hotel but our room had certainly been updated.

Not one thing.

Beautiful hotel. Wonderful stay! As said before staff was VERY friendly. Will come back.

One gripe...... no AC and it was hot all night, however, nothing that an open window and a mountain breeze couldn't fix.