Lobby is great, room is big, bed is wonderful.

The building is beautiful, the rooms were spacious.

The halls smelled heavily of disinfectant. We weren’t informed until it was too late to cancel and find another Hotel without losing the full cost of our reservation that the pool was closed and beginning early am the fire alarms would be tested in all rooms. We rushed from our room early to get away from the Blaring alarms.

the room was clean and big space.

The staff tried very hard to make it comfortable.

Booking.com I really wanted to relax in a warm pool and spa. Neither were available as Booking.com advertised.

clean and great facilities

Quiet and clean best describes our experience. Valley River Inn is conveniently located with many amenities to eat, sleep and shop if you need to. Our beds were great, pillows not so great for our needs. Our room contained a refrigerator but no microwave. A Keurig offers a taste of local roasted coffee, however if you are a tea drinker, you will need to run water through the machine once for hot water. The place met all our needs and the price was perfect.

No microwave or flat pillows. We like a choice in the three pillows they place on the beds.

The room was beautiful and quite large. The staff was friendly, even messaged after check in to see how the room was and if I had questions or needs. The lobby smelled very pleasant and not over powering.

The hotel caught fire, alarms weren't able to be heard from my room, fire trucks pulling in alerted to the issue. Stopped an employee walking by outside and asked what was happening, was told they were asking guests to step out of their rooms. Waited hours to go back in for belongings. Had to be escorted but was left with no instructions that the hotel was then closed and ask guests had to pack and leave. Until escort returned later. Feels almost as if they need to check and see if all guests made it out because my room was obviously NOT on their radar of emergency alerts and assistance. Calling the front desk to see about what was going on, they didn't know, had to process many things. Said my refund would be taken care of later. Didn't get any other info. Local news that evening said the hotel had relocated guests to other hotels. I had to arrange my own relocation and accommodations. Waiting for response from hotel or Booking.com regarding a refund of my unstayed time and my incidentals deposit made upon check in.

UPGRADED TO RIVER VIEW , NO CHARGE

NOTHING