Large rooms vintage feel

Carpets dirty

The breakfast was delicious and a great value! The decor is awesome and makes the whole thing feel special. Great views, cool tennis court! Clean rooms! Fun experience!

The front desk person was pretty annoying and was just like snappy and unpleasant. The food is good at the cafe but they ran out of apples and didn’t tell me so just gave me a bowl of lettuce for a salad.

clean, good location, dining was good

beds weren’t the most comfortable and the a/c wasn’t the best

Luna Restaurant

Our air conditioner rattledq

very kid friendly

Luna Cafe should expand their hours and provide some customer service training for their staff.

Room was very pretty and large. Lobby was very nice.

Stains on the carpet and furniture. Luna was a total mess. No organization, staff were stressed and unfriendly. Need signs to explain the system for customers. Front desk suggested we go there when we asked him to recommend a place for steak and seafoof. They didn't have either. Should be more familiar with menue before recommending.

Luna Cafe

. Breakfast was good. I loved having a balcony. It was quiet.

The mattress was old and failing. I felt like I was going to fall out of the bed on the right.

The inner courtyard was very pretty and it was quiet in that location.

I had requested a room on the top floor in a quiet area but when we saw the room we requested to change as it was looking over the main road and was in a dark and depressing area. We were then given a room on the first floor as there were none on the second floor and this room was in a very nice area in the inner courtyard which is quiet and pretty. The problem was the condition of the room. I think the carpet had just been cleaned so the room smelled from strong cleaning solution and the carpet was damp. It was terrible so we opened the sliding door for ventilation and eventually the smell dissipated. The carpet remained damp the entire time we were there and the room was dark and depressing. In the end we left a day early as we could not stay any longer. Also, the food there is terrible. The dinner we had was so bad that we could not eat it and therefore we never entered the restaurant for breakfast as we could not trust what it would be like. All of this for a very high fee- not worth it at all!

The smaller than our previous rooms and decor was a little off. The trim around doors was scuffed and needed to be painted. The drawers needed to be sanded and cleaned. The toilet paper and tissues were very rough. Still, we love the place and want to stay for a month next time.

The location is very good, just off Highway 5 and close to Ashland for any theatre activities. The room was quiet, clean and comfortable and we asked for ground floor and got it without an issue. I thought the bed and linens were superb. Lots of clean towels and also towels at the pool. The breakfast was very nice and of course there is a coffee maker in the room.

The hot tub is hot but has an odor like dirty socks. It may be that the grout needs to be scrubbed. The water itself is treated to the point where one notices the bleach smell.

It is very difficult to travel with pets in the current inflationary environment. Ashland Hill Hotel and Suites is the best place to stay if you are traveling on the I-5 from LA to Portland. I hope that the ownership can invest is some remodeling in the future as the property is in great need of refurbishment.

We wish there were dedicated areas for pets that were well-lighted and maintained. We noticed some examples of a lack of maintenance in the parking areas that should remove old a/c units, debris and trash.

Very peaceful, relaxing, nice pool and hot tub and very friendly staff!! Room service was fast and hot, all very tasty, which exceeded my expectations. Beautiful grounds.

Continental breakfast could have been better.. the egg sandwich was not really edible.