Everything except they locked us out of our room

They had nobody to help us when we were locked out of our room. The phone numbers given were not manned nor was it possible to leave a message. The instruction to text a local man was useless - he never received them! I sent an email but no answer. we waited for 1.5 hours to get into the room for vital medication- a very harrowing experience. Nobody contacted us at any time. The on site agent arrived to let us in after we had waited for 1.5 hours - not acceptable! He told us that they were available 24/7 which I laughed at - just not true!

Accommodations were very roomy. Liked the 2 bedrooms and 2 bathrooms and kitchen area.

Excellent location and access to apartment. Close to plenty of attractions and walking trails. The communication regarding check-in and departure was great!!

Low water pressure in shower. A bit difficult to figure out TV controls using streaming services. Noticed an Amazon fire stick remote but no directions how to use it.

Location, comfortable setting, clean.

Too many glass tables. I would highly recommend getting rid of it especially since this place seems to cater to families with kids ( bunk beds). I honestly 6hink a small, simple wood coffee table is enough in the living room area.

Great place. Wonderful jacuzzi for the kids.

The apartment was clean and very will appointed.

The staff NEVER answer the phone or return calls. I left numerous messages for them to call me back both before and during my stay. Never answered and never returned the call.

very good

friendly

clean well equipped comfortable location views

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