Happy

Loved our stay at the Kimpton as it was within walking distance to Chase Field and allowed us to catch a couple of MLB games. Lots of great restaurants and bars around City Scape and there were even chargers for our EV. Hotel staff was great with the parking and door crew going above and beyond to help with getting our EV parked. Thanks Sam!

location and cleanliness

parking

Breakfast was bought out by another guest so we weren’t able to have any.

No breakfast available, treated poorly at the rooftop restaurant, not enough entree items on the menu at Blue Hound.

quiet, clean, comfortable

slow to maintain room, service in restaurant mediocre

staff were very friendly and helpful good location gave us a little gift very thoughtful

would have liked a bathtub

nice pool. great location

a room on our floor had left their room service plates outside their room and it was still there 3 days later.

exceptional staff and management - I requested a room away from elevators/foot traffic because I’d be arriving from Europe and checking in after my dad’s funeral. They upgraded me to a suite, had a sympathy card and flowers and extra items (for puffy eyes!) waiting for me. so thoughtful it made me cry happy tears after a day of sad ones.

n/a

Fantástic location in downtown Phoenix. The staff sent me information via text messages. Very friendly service. The rooftop pool/bar was very nice .

it was right downtown.

the resort fees that kick in after check out. they didn’t give me a heads up about it.

Convenient and the coffee bar.

The parking lot.

The Young Lady that checked us in was great! I'm not sure on name, but I think it was Katie!